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研究生: 陳俞妏
Chen, Yu-Wen
論文名稱: 人格特質對企業忠誠、職業忠誠與離職傾向之研究-以化妝品代工廠作業人員為例
Personalities Affect Organizational and Occupational Commitments that Reflect to Turnover Intention: A Study of Cosmetics Factory Workers
指導教授: 洪榮昭
學位類別: 碩士
Master
系所名稱: 工業教育學系
Department of Industrial Education
論文出版年: 2017
畢業學年度: 105
語文別: 中文
論文頁數: 108
中文關鍵詞: 員工忠誠度個人人格特質企業環境因素職業環境因素
英文關鍵詞: Organizational commitment, occupational commitment, personality traits, turnover intention
DOI URL: https://doi.org/10.6345/NTNU202202949
論文種類: 學術論文
相關次數: 點閱:172下載:49
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  • 許多學者的觀點認為員工資源是公司創造的,關鍵在於如何維護和維持有價值的員工忠誠度。以前的研究集中在於調查員工對企業成果的技能和知識的影響,但很少有研究填補了員工心理學文獻中的差距,以了解與員工流動趨勢相關的影響因素。因此,本研究使用員工的企業和職業忠誠來探索個人個性與離職傾向的相關性。本研究收集206份資料,並利用結構方程模型進行驗證性因子分析。
    這項研究的結果表明,神經質的個性與企業忠誠呈現負相關,外向型與企業忠誠呈現正相關;神經質人格特質和外向型人格特質的個性與職業忠誠呈現正相關。企業忠誠與離職傾向呈現負相關;另一方面,職業忠誠與離職傾向呈現正相關。神經質人格特質與兩種忠誠所間接影響的離職傾向呈現正相關;外向型人格特質與兩種忠誠所間接影響的離職傾向沒有顯著關係。在這項研究中,員工心理因素被探索為反映企業維護員工提升競爭能力的人力資源實踐。

    Many resource-based view theorists consider employee resources as a key element in a firm's ability to create, maintain, and sustain valuable marketing outcomes. Previous studies have focused on investigating the impact of the skills and knowledge of employees on firm outcomes, but few studies fills the gaps in the
    employees’ psychological literature to understand the influential factors related to the tendency of employee turnover. Accordingly, this study used employee’s enterprise and occupational commitment to explore the correlates between individual personality and turnover intention. Data of 206 were collected and subjected to confirmatory factor analysis with structural equation modeling.
    The results of this study revealed that Neurotic personality was negatively related to organizational commitment, Extravert personality was positively related to organizational commitment; Neurotic and Extravert personalities were positively related to occupational commitment. Organizational commitment was negatively related to turnover intention; on the other hand, occupational commitment was positively related to turnover intention. Neuroticism was positively related to turnover intention mediated by two types of commitments; Extraversion was not significantly related to turnover intention mediated by two types of commitments. In this study, employee psychological factors are explored as those human resource practices that reflect the firm's ability to maintain the employees to enhance the competitive capability.

    目次 摘要 i Abstract ii 目次 iii 表次 v 圖次 vi 第一章 緒論 1 第一節 研究背景和動機 1 第二節 研究目的 4 第三節 研究問題 5 第四節 名詞詮釋 6 第二章 文獻探討 9 第一節 人格特質 9 第二節 企業忠誠 16 第三節 職業忠誠 23 第四節 離職傾向 30 第五節 各相關變項之相關性研究 36 第三章 研究方法 39 第一節 研究架構及流程 40 第二節 研究假設 41 第三節 研究對象及方法 45 第四節 研究工具 46 第五節 研究分析與方法 50 第四章 研究實施與資料處理 55 第一節 樣本描述與分析 55 第二節 研究工具分析 58 第四節 整體適配度分析 70 第五節 路徑分析 71 第六節 直接間接效應 73 第七節 差異性分析 75 第五章 結論與建議 80 第一節 結論 80 第二節 研究建議 83 第三節 研究限制 85 第四節 研究貢獻 85 參考文獻 87 一、中文部分 87 二、英文部分 94 附錄 105

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