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研究生: 張旭嵐
Jhang, Hsu-Lan
論文名稱: 心理賦權、知覺組織支持對幸福感及創新行為之影響─以預期形象為調節變項
The Influence on Innovative Behavior from Psychological Empowerment and Perceived Organizational Support through the Mediation of Well-being — Expected Image as a Moderator Variable
指導教授: 余鑑
Yu, Chien
于俊傑
Yu, Chin-Cheh
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2014
畢業學年度: 102
語文別: 中文
論文頁數: 136
中文關鍵詞: 心理賦權知覺組織支持幸福感創新行為預期形象獲得預期形象風險
英文關鍵詞: psychological empowerment, perceived oganizational spport, well-being, innovative behavior, expected image gains, expected image risks
論文種類: 學術論文
相關次數: 點閱:283下載:15
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  • 近年來,「創新」逐漸成為企業界中重要的議題,各產業開始重視創新的發展,而企業創新來源為員工,透過創新能使企業的生命延續,同時增加企業在全球的競爭力。因此,企業若想要激勵組織創造性的績效,應先瞭解影響創新行為之原因,並針對這些項目進行管理和改善,進而達成有效提升員工之創新行為。
    本研究主要探究心理賦權、知覺組織支持與創新行為之間的相關性,並以幸福感為中介變項,透過層級迴歸方式來分析幸福感在心理賦權、知覺組織支持與創新行為之間的中介效果,並以預期形象獲得與預期形象風險為調節變項,分析預期形象獲得與預期形象風險於幸福感與創新行為之間是否具調節效果。本研究對象為科技產業之從業人員,採用便利抽樣方式以E-mail、線上問卷、郵寄或委託人力發放問卷來進行實證資料的蒐集,共計回收260份有效樣本。
    經研究後發現:(1)心理賦權對於創新行為具正向影響;(2)知覺組織支持對於創新行為具正向影響;(3)心理賦權對於幸福感具正向影響;(4)知覺組織支持對於幸福感具正向影響;(5)幸福感對創新行為具正向影響;(6)幸福感對於心理賦權與創新行為間具部分中介效果;(7)幸福感對於知覺組織支持與創新行為間具完全中介效果;(8)預期形象獲得於幸福感與創新行為間不具調節效果。(9)預期形象風險於幸福感與創新行為間不具調節效果。期許本研究之結果能提供組織管理者在於人力資源分配調度及經營規劃中,作為參考之依據,用以達到提升全體組織成員之創新行為,進而為組織帶來更多創新績效。

    Organizational innovation capability is an important factor for the organization competition. It has been attention recently. If enterprises improve the key dedicated driving force of innovative behavior, employee performance will be better and achieve the goals of business growth.
    This study aims to examine the correlation among mentoring functions, psychological empowerment, perceived oganizational spport and innovative behavior. Well-being is served as the mediation variable. Hierarchical regression is used to analyze the mediation effect coming from Well-being in psychological empowerment, perceived oganizational spport and innovative behavior. Meanwhile, expected image gains and expected image risks conflict is the moderator variable to analyze the effects between well-being and innovative behavior. The object of this study is the employees of high-technology companys. The empirical data are collected by E-mail and mail. The total of the valid samples are 260.
    The results showed: (1) Psychological empowerment has a positive impact on innovative behavior. (2) Perceived oganizational spport has a positive impact on psychological empowerment. (3) Psychological empowerment has a positive impact on innovative behavior. (4) Perceived oganizational spport has a positive impact on innovative behavior. (5) Well-being has a positive impact on psychological empowerment. (6) The mediation of well-being in psychological empowerment effecting on innovative behavior is only partial. (7) The mediation of well-being in perceived oganizational spport effecting on innovative behavior is complete. (8) Expected image gains has no moderating effects on well-being influencing innovative behavior. (9) Expected image risks has no moderating effects on well-being influencing innovative behavior. We hope that the results can be applied as a useful reference for corporate managers and human resource managers in the recruitment selection and management. In the end, we hope this study can enhance the well-being of all members in the organization, and generate more innovative behavior for the organization.

    謝 誌 i 中文摘要 iii ABSTRACT v 目 錄 vii 表 次 ix 圖 次 xiii 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的與待答問題 5 第三節 研究範圍與限制 7 第四節 重要名詞釋義 9 第二章 文獻探討 11 第一節 心理賦權 11 第二節 知覺組織支持 17 第三節 幸福感 22 第四節 創新行為 29 第五節 預期形象獲得 35 第六節 預期形象風險 39 第七節 各變項間之相關性 43 第三章 研究設計與實施 49 第一節 研究架構與假設 49 第二節 研究方法 51 第三節 研究步驟 52 第四節 研究對象 54 第五節 研究工具 55 第六節 資料分析方式 65 第四章 資料分析 67 第一節 問卷回收與統計 67 第二節 敘述性統計分析 69 第三節 信度、效度分析 78 第四節 相關分析 85 第五節 迴歸分析 92 第六節 中介效果驗證分析 96 第七節 調節效果驗證分析 101 第八節 研究假設結果摘要 105 第五章 結論與建議 107 第一節 研究結論 107 第二節 管理意涵 115 第三節 研究貢獻 117 第四節 研究限制與後續建議 119 參考文獻 121 一、中文部分 121 二、外文部分 125 附 錄 133 附錄 正式問卷 135

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