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研究生: 孫立倫
Sun, Li-Lun
論文名稱: The Influence of Perception of Training and Development on Learning Intention, Organizational Commitment, and Retention Intention
The Influence of Perception of Training and Development on Learning Intention, Organizational Commitment, and Retention Intention
指導教授: 賴志樫
Lai, Chih-Chien
口試委員: 李栢浡
Lee, Pai-Po
盧承杰
Lu, Cheng-Chieh
賴志樫
Lai, Chih-Chien
口試日期: 2022/01/21
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2022
畢業學年度: 110
語文別: 英文
論文頁數: 101
英文關鍵詞: training and development, TTQS, learning intention, organizational commitment, retention intention
研究方法: 調查研究
DOI URL: http://doi.org/10.6345/NTNU202201122
論文種類: 學術論文
相關次數: 點閱:221下載:2
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In recent decades, an increasing number of organizations concentrate on training and development. In addition, the authorities also encourage organizations to apply and implement the systematic training programs. This research aims to evaluate the relationships among employees’ perception of training and development, learning intention, organizational commitment, and retention intention. The specific training and development program is Taiwan Talent Qualiy–management System (TTQS). The research adopts the quantitative method to investigate relationships among four variables. The participants are the employees who work in the organizations with TTQS certification. The results reveal that only implementing training and development programs is not enough. Employees’ learning intention and organizational commitment play important mediator roles to keep employees. Increasing employees’ learning intention and organizational commitment have significant influences on retaining talented and experienced employees. The results not only can test the hypothesis in the research field but also can assist with improving systematic training systems in the human resource field in Taiwan.

CHAPTER I INTRODUCTION 1 Background of the Study 1 Statements of the Problem 3 Purposes of the Study 4 Questions of the Study 4 Significances of the Study 5 Delimitations of the Study 6 Definition of the Key Terms 6 CHAPTER II LITERATURE REVIEW 9 Perception of Training and Development 9 Learning Intention 16 Organizational Commitment 20 Retention Intention 22 Relationships among the Variables 24 CHAPTER III METHODOLOGY 31 Research Framework and Hypothesis 31 Research Procedures 32 Participants and Data Collection 35 Questionnaire Design 36 Data Analysis 39 CHAPTER IV FINDINGS AND DISCUSSION 41 Reliability and Validity Analysis 41 Descriptive Analysis 45 Relationships among Variables 54 Discussions 61 Results of the Hypothesis Test 62 CHAPTER V CONCLUSIONS AND RECOMMENDATIONS 63 Conclusions 63 Limitations 64 Recommendations 64 REFERENCES 67 APPENDIX A: RESEARCH QUESTIONNAIRE 79 APPENDIX B: ONLINE QUESTIONNAIRE 85 APPENDIX C: CONFIRMATORY FACTOR ANALYSIS RESULT 101

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