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研究生: 謝欣樺
Hsieh, Hsin-Hua
論文名稱: 部落客美妝開箱文資訊豐富度與訴求類型對消費者購買意願之影響
Information richness and appeal of unboxing blog post effecting consumer’s purchase intention
指導教授: 楊美雪
Yang, Mei-Hsueh
學位類別: 碩士
Master
系所名稱: 圖文傳播學系
Department of Graphic Arts and Communications
論文出版年: 2016
畢業學年度: 104
語文別: 中文
論文頁數: 72
中文關鍵詞: 部落客美妝開箱文資訊豐富度訴求購買意願
英文關鍵詞: Beauty unboxing blog post, information richness, appeal, purchase intention.
DOI URL: https://doi.org/10.6345/NTNU202203643
論文種類: 學術論文
相關次數: 點閱:251下載:27
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  • 美妝部落客開箱文中之口碑能有效影響消費者對產品之決策,因此美妝部落客開箱文商業影響力日增,但過去較少探究美妝部落客開箱文中之資訊豐富度與訴求對消費者造成之購買意願影響,故值得深入探討。此外,過往研究對於資訊豐富度高、中等、低;理性訴求或感性訴求何者較能影響購買意願,皆無一致答案,本研究參考文獻後發現干擾變項是造成此結果之關鍵原因。因此藉由實驗法,探討不同資訊豐富程度與不同訴求類型對購買意願之影響
    本研究採二因子組間設計,二因子為:3(資訊豐富度:高、中、低)× 2(訴求類型:理性或感性)。依變數為購買意願。控制變數為品牌與產品知名度、部落客之類型、開箱文性質。研究結果顯示,開箱文之不同資訊豐富度對消費者購買意願有顯著差異,資訊豐富度高會使消費者購買意願較高;開箱文之不同訴求類型對消費者購買意願也有影響,理性訴求會使消費者購買意願較高,另外,不同資訊豐富度與訴求類型的組合,會產生交互作用影響購買意願,資訊豐富度搭配理性訴求的組合會使消費者購買意願最高;因此,建議保養品業者若想開箱文推廣產品時,可以注意資訊豐富度與訴求的運用。

    Beauty unboxing blog post of reputation can effectively influence consumer decision-making of the product, so the text box and beauty bloggers commercial influence on the increase, but in the past few bloggers to explore the text box of information richness and appeal to the consumer's willingness to buy cause influence, it is worthy of further exploration. In addition, previous research for information-rich high or low, or emotional appeals rational appeals whichever is more able to influence willingness to buy, are not consistent with the answer, the study found that interference reference variables is the key cause of this result. Therefore, by experiment, we investigated the effects of different information richness of types of demands on purchase intention.
    The inter-group design study adopted two-factor, two-factor as follows: 3 (Information richness: high or medium or low) × 2 (appeals type: rational or emotional). Variable according to the willingness to buy. Control variable for the brand and product awareness, blogger type, the nature of the text box. The results showed that different information richness of the text box on consumer willingness to buy significant differences, information-rich and high, consumers will buy high willingness; different types of demands of the text box also have an impact on consumer purchase intention, rationality consumers will buy high demands will, in addition, different types of information richness and appeal of the combination will generate interaction on purchase intention, information richness with a combination of rational appeals, consumers will purchase intention highest; therefore, recommended maintenance when goods industry out of the box if you want the text to promote their products, you can pay attention to the information richness and aspirations of use.

    目錄 第壹章 緒論................................................................................................................1 第一節 研究背景與動機 ......................................................................................1第二節 研究目與問題 ..........................................................................................3 第三節 名詞釋義 ..................................................................................................4 第四節 研究範圍與限制 ......................................................................................5 第五節 研究流程 ..................................................................................................6 第貳章 文獻探討 ......................................................................................................7 第一節 網路口碑定義意涵與類型........................................................................7 第二節 資訊豐富度定義應用與類別...................................................................12 第三節 訴求的效果..............................................................................................15 第四節 部落格與部落客開箱文…………….............................................................19 第五節 購買意願 ................................................................................................22第六節 文獻探討小結 ........................................................................................25 第參章 研究設計 ....................................................................................................26 第一節 研究架構 ................................................................................................26第二節 研究方法 ................................................................................................27 第三節 研究對象 ................................................................................................27 第四節 變數定義與操弄及衡量方式 .................................................................28 第五節 研究工具 ................................................................................................30 第六節 研究實施 ................................................................................................32 第七節 資料處理與分析 ....................................................................................35 第肆章 結果與討論………………………………………………………………………………………….....36 第一節 樣本結構敘述性統計……………………………………..……………………………………36 第二節 不同資訊豐富度對購買意願之影響……………….………..….…………………….36 第三節 不同訴求類型對購買意願之影響……………………………….…………………….39 第四節 資訊豐富度與訴求類型組合對購買意願交互影響…………….……………41 第伍章 研究結論與建議…………………………………………………….……………………………….48 第一節 研究結論…………………………………………………….………………………………….…..48 第二節 研究建議…………………………………………………….……………………………………..50 參考文獻……………………………………………………………………….………………………………….....53 附錄…………………………………………………………………………….…........................................62 表次 表3-1實驗組合表 ...................................................................................................27 表3-2實驗情境網址 ...............................................................................................30 表4-1樣本結構分析表 ...........................................................................................36 表4-3資訊豐富度對購買意願之影響-變異數同質性檢定結果表........................37 表4-4資訊豐富度對購買意願之影響-平均數檢定結果表…………....................37 表4-5資訊豐富度- Dunnett T3事後檢定結果表....................................................38 表4-6訴求類型對購買意願之影響-敘述性統計結果表........................................39 表4-7訴求類型對購買意願之影響-獨立樣本T檢定表........................................40 表4-8資訊豐富度/訴求組合對購買意願之影響-邊緣平均數比較表...................41 表4-9資訊豐富度/訴求類型對購買意願之影響-二因子變異數分析表...............44 表4-10不同資訊豐富度與訴求購買意願之細格及邊緣平均數、標準差表........45 表4-11不同資訊豐富度與訴求購買意願之單純主效果變異數分析摘要表........45 表4-12研究問題檢驗表............................................................................................47 圖次 圖1-1研究流程.............................................................................................................6 圖3-1研究架構...........................................................................................................26 圖4-1購買意願邊緣平均數.......................................................................................42 圖4-2購買意願邊緣平均數.......................................................................................43

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