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研究生: 張淇龍
Chang, Chi-Lung
論文名稱: 社會性書籤網站使用者之標記動機及標籤選擇因素之研究
A Study of User's Tagging Motivation and Factors of Choice Tag in Social Bookmarking Website
指導教授: 卜小蝶
Pu, Hsiao-Tieh
學位類別: 碩士
Master
系所名稱: 圖書資訊學研究所
Graduate Institute of Library and Information Studies
論文出版年: 2008
畢業學年度: 96
語文別: 中文
論文頁數: 144頁
中文關鍵詞: 社會性書籤網站標記動機標籤選擇Q方法
英文關鍵詞: Social bookmarking website, Tagging motivation, Choice tags, Q methodology
論文種類: 學術論文
相關次數: 點閱:184下載:32
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  • 近來以使用者為導向的社會性軟體蓬勃發展,其中社會性書籤網站為最具代表性的應用之一。這類網站主要提供使用者收集、分類、聚合與分享網路資源,而其中的標籤功能是讓使用者自行組織與詮釋這些網路資源,因此形成另一種網路資源的組織模式。這種由使用者自行定義標籤、以標籤分類的方式,有別於一般專家或中介者的組織模式,因此,本研究主要目的在探討社會性書籤網站使用者之標記行為特性,包括其使用動機、標籤內容特性、選擇標籤之原則與方法,同時也嘗試分析可能的影響因素。
    本研究採用Q方法、內容分析法與訪談法。研究對象以HEMiDEMi黑米共享書籤、Yahoo!分享書籤、My Share與Search 2.0的28位使用者為主。標籤選擇影響因素包括(1)情境因素、(2)個人因素、(3)書籤因素與(4)社會因素,本研究進一步以上述因素作為Q方法陳述句之基礎,以探究使用者選擇標籤時所考量原則或方法,及因素影響的程度。本研究並收集研究對象的一個月書籤,以內容分析法來瞭解其標籤內容特性。最後訪談法則是用來探究使用動機。
    研究結果顯示:(1)「個人需求」為使用書籤網站的主要動機,而「控制資料」與「連結書籤」則為使用標籤的主要動機;(2)研究對象之標籤內容特性包括具有個人風格、以中文與單詞結構為主;(3)依據研究對象之標籤選擇特性,可區分為四種類型,包括網路為中心的社會性、社群為中心的社會性、資訊為中心的社會性與隱密為中心的社會性。最後,本研究也提供一些網路資源組織的改善建議,提供圖書資訊人員或網路資訊服務業者之參考。

    Recently the user-oriented social software is flourishing, social bookmarking website is one of the most typical applications. It provide users to collect, classify, gather and share network resources, including the tagging function is to allows users to organize and interpret network resources. The users define and classify tags by themselves, unlike ordinary experts or intermediary organizational model. Therefore, the study investigate tagging behavior of the users in social bookmarking website, including their use of motivation, tags of contents, choose the principles and methods of tagging, but also to analyze the impact of possible factors.
    The study used Q methods, content analysis and interviews. Twenty-eight users in HEMiDEMI, Yahoo! Bookmark, My Share, and Search 2.0 test for the study. The choice of influential factors are: (1)situational factors, (2) personal factors, (3) bookmarks factors, and (4)social factors. The factors are the basis of declarative sentences for Q method, to explore users to choose the tagging consideration of the principles or methods, and the effects of factors. The study collect users’ one-month bookmarks to understand the content of the tag by content analysis. Finally, interviews is to explore the use of motivation.
    The results of study show that: (1) “ personal needs ” is the main motivation that using bookmarking website, “ control information ” is the main motivation that using tags, (2) the feature of tags include personal style, the Chinese form, and the structure of one-word, (3)based on the feature of choice tag, can be divided into four types: the network-centered sociality, the community-centered sociality, the information-centre sociality and the privacy-centered sociality. Finally, the study also provides some suggestions to improve network resources organizations, and gives the consultations for professionals in library information and network information services industry.

    目 次 第一章 緒論………………………………………………………………………1 第一節 研究背景與動機…………………………………………………………1 第二節 研究目的…………………………………………………………………4 第三節 研究問題…………………………………………………………………5 第四節 研究範圍與限制詞………………………………………………………5 第五節 研究方法…………………………………………………………………7 第六節 名詞解釋…………………………………………………………………7 第二章 文獻探討…………………………………………………………………9 第一節 社會性書籤(Social Bookmarking) ………………………………9 第二節 標記行為 ………………………………………………………………27 第三節 標籤使用之相關研究 …………………………………………………36 第三章 研究方法與設計 ………………………………………………………43 第一節 研究架構 ………………………………………………………………43 第二節 Q方法簡介 ……………………………………………………………45 第三節 研究設計 ………………………………………………………………49 第四節 研究對象 ………………………………………………………………61 第四章 研究結果 ………………………………………………………………63 第一節 Q方法資料處理 ………………………………………………………63 第二節 受測者基本資料分析 …………………………………………………73 第三節 受測者收集書籤與標籤之類型分析 …………………………………78 第四節 受測者類型因素分析與詮釋 …………………………………………86 第五節 受測者訪談結果分析 …………………………………………………99 第五章 結論與建議 ……………………………………………………… 107 第一節 結論 …………………………………………………………………107 第二節 建議 …………………………………………………………………114 第三節 未來研究方向之建議 ………………………………………………117 參考文獻………………………………………………………………………119 附錄 …………………………………………………………………………133 附錄一「社會性書籤使用者標記行為之研究」陳述句之調查……………133 附錄二 受測者的基本資料 …………………………………………………140 附錄三 受測者的理想化因子排列 …………………………………………142

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