研究生: |
范家瑞 Fan, Jia-Ruei |
---|---|
論文名稱: |
探索我國公共圖書館在實踐聯合國永續發展目標上對使用者的成效 A Study on the User Outcomes of Implementing the Sustainable Development Goals in Taiwanese Public Libraries |
指導教授: |
柯皓仁
Ke, Hao-Ren |
口試委員: |
葉乃靜
Yeh, Nei-Ching 陳世娟 Chen, Shih-Chuan 柯皓仁 Ke, Hao-Ren |
口試日期: | 2023/07/19 |
學位類別: |
碩士 Master |
系所名稱: |
圖書資訊學研究所 Graduate Institute of Library and Information Studies |
論文出版年: | 2023 |
畢業學年度: | 111 |
語文別: | 中文 |
論文頁數: | 132 |
中文關鍵詞: | 公共圖書館 、聯合國永續發展目標 、使用者成效 、聯合國永續發展目標認知 |
英文關鍵詞: | public libraries, Sustainable Development Goals, user outcomes, SDGs awareness |
研究方法: | 調查研究 |
DOI URL: | http://doi.org/10.6345/NTNU202301281 |
論文種類: | 學術論文 |
相關次數: | 點閱:202 下載:23 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
聯合國永續發展目標(Sustainable Development Goals, SDGs)為近年全球努力推動實踐的目標,SDGs追求社會包容、經濟成長與環境保護這三大面向的平衡發展。國際圖書館協會聯盟(International Federation of Library Associations and Institutions, IFLA)強調資訊取用有助於實踐SDGs。公共圖書館作為提供資訊服務及傳遞知識的機構,對於實現SDGs有重要貢獻。
自聯合國永續發展目標通過後,各國圖書館紛紛推動許多SDGs相關的圖書館服務及活動,關於圖書館如何實踐SDGs的研究亦不在少數,然而綜觀許多研究發現,目前關於圖書館與SDGs的文獻大多以分享實踐案例方式為主,或是以探討圖書館員對SDGs認知及素養文獻較多,較少研究公共圖書館實踐SDGs對使用者的成效,臺灣圖書館界也鮮少對於聯合國永續發展的討論。故本研究以我國公共圖書館使用者為對象,探討公共圖書館提供SDGs相關服務與活動對使用者主觀認知及感受之影響,以瞭解我國公共圖書館對SDGs的貢獻。
本研究採用問卷調查法,以網路與紙本問卷發放並回收500有效問卷,發放時間自2023年5月20日至2023年7月4日。本研究依據問卷資料之分析結果,提出五項研究結論:(一)我國公共圖書館提供全面、多樣之SDGs相關服務與活動,而使用者多參與或知曉社會與環境面向之服務與活動。(二)環境保護面向為使用者感受到最大效益之面向。(三)公共圖書館使用頻率對於社會包容面向成效具正向顯著相關。(四)我國公共圖書館使用者對SDGs的認知程度為普通,並與三大面向成效無顯著相關。(五)使用者在社會、經濟、環境面向成效互具有正向顯著相關。我國公共圖書館提供現有之服務與活動,本身與SDGs息息相關,本研究透過使用者為對象瞭解公共圖書館的服務與活動為使用者帶來之效益,並顯示我國公共圖書館在實踐SDGs上的貢獻程度。
本研究提出建議如下:(一)圖書館辦理各項活動時指明符合的SDG目標,或舉辦以SDGs為主題之活動,增加使用者對SDGs的瞭解。(二)加強推廣及宣傳經濟成長面向相關服務與活動,讓使用者知曉圖書館亦有提供此類服務,鼓勵使用者多多參與。
The Sustainable Development Goals (SDGs) are the global objectives that have been actively pursued in recent years. The SDGs aim for a balanced development across three dimensions: social inclusion, economic growth, and environmental protection. IFLA emphasizes that access to information contributes to the achievement of the SDGs. Public libraries, as institutions that provide information services and disseminate knowledge, play a significant role in realizing the SDGs.
Since the adoption of the SDGs, libraries in various countries have been actively promoting numerous library services and activities related to the SDGs. There have also been numerous studies on how libraries practice the SDGs. However, upon reviewing many of these studies, it is evident that the literature concerning libraries and the SDGs predominantly focuses on sharing practical case examples, or delves into the awareness and literacy of librarians regarding the SDGs. There is a scarcity of research investigating the effects of public libraries' SDGs practices on users' outcomes, and the discussion on SDGs within the Taiwanese library community is also limited. Therefore, this study focuses on users of public libraries in Taiwan to explore the impact of public libraries' provision of SDGs-related services and activities on users' subjective perceptions and experiences. The aim is to gain an understanding of the contribution of public libraries to the SDGs.
This study employed a questionnaire survey method, distributing 500 valid questionnaires through both online and paper formats, with distribution taking place from May 20th, to July 4th, 2023. Based on the analysis of the questionnaire data, the study presents five research conclusions: (1) Public libraries in our country offer comprehensive and diverse SDGs-related services and activities, with users largely participating in or being aware of services and activities related to social and environmental aspects. (2) Environmental protection is the most beneficial aspect perceived by users. (3) The frequency of use of public libraries is positively and significantly correlated with the effectiveness of social inclusion. (4) The level of users' awareness of SDGs in our country is average and is not significantly correlated with the three major aspects of effectiveness. (5) Users' perceptions of effectiveness in the social, economic, and environmental aspects are positively and significantly correlated. The existing services and activities provided by public libraries in our country are closely related to SDGs. This study, focusing on users, aims to understand the benefits brought to users by the services and activities of public libraries, highlighting the contribution of public libraries in our country to the practice of SDGs.
The following recommendations are proposed in this study: (1) Libraries should specify the relevant SDG goals when conducting various activities or organize events with SDGs as the main theme, enhancing users' understanding of SDGs. (2) Strengthen the promotion and dissemination of services and activities related to economic growth, making users aware that libraries also provide such services and encouraging their active participation.
中華民國總統府(民104年2月4日)。刪除並修正圖書館法條文。總統府公報。https://www.president.gov.tw/PORTALS/0/BULLETINS/PAPER/PDF/7179-27.PDF
王振鵠(1995)。公共圖書館。圖書館學與資訊科學大辭典。https://terms.naer.edu.tw/detail/8a969e5c08bdb561e75cc7fd09f39983/?startswith=zh&seq=5
行政院國家永續發展委員會(2023年8月2日)。臺灣永續發展目標。https://ncsd.ndc.gov.tw/Fore/AboutSDG
宋瓊玲(2005)。數位學習時代公共圖書館的新使命。臺北市立圖書館館訊,22(4),62-71。https://doi.org/10.29773/btpl.200506.0006
柯皓仁(2013)。以績效評估證明公共圖書館的價值。公共圖書館新視野:公共圖書館人才培訓教材,11,97-119。國立公共資訊圖書館. https://www.nlpi.edu.tw/JournalListC003313.aspx?Cond=3e162a81-fb81-451b-a701-de06afba90d5
柯皓仁(2014)。淺談公共圖書館績效評估。臺北市立圖書館館訊,32(2),1-20。
柯皓仁(2022年4月11日)。圖書館與聯合國永續發展目標〔專題演講〕。中華圖書資訊館際合作協會。臺北市,臺灣。http://www.ilca.org.tw/sites/all/doc/1110411.pdf
陳光華、潘榕森(2003)。知識管理及其於學術圖書館之應用。大學圖書館,7(2),37-59。http://ntur.lib.ntu.edu.tw/handle/246246/281421
國立公共資訊圖書館(2017)。統計資料分析-推廣活動報表。公共圖書館統計系統。擷取於2023年7月26號。https://publibstat.nlpi.edu.tw/Frontend/Definition/Events#tw
新北市立圖書館(2022)。112年新北市多元閱讀推廣計畫。國立臺灣圖書館。
臺中市政府文化局、臺中市立圖書館(2022)。生活好書福-2023臺中市多元閱讀推廣計畫。國立臺灣圖書館。
臺北市立圖書館(2023)。臺北市立圖書館行動書車。https://www.facebook.com/TPEBookBus/?locale=zh_TW
臺南市立圖書館(2022)。112年臺南市公共圖書館多元閱讀推廣計畫。國立臺灣圖書館。
盧秀菊(2005)。公共圖書館之績效評估與評量指標。圖書與資訊學刊,(54),23-42。https://doi.org/10.6575/JoLIS.2005.54.02
賴苑玲(2005)。公共圖書館在數位學習中的定位與推展策略。臺北市立圖書館館訊,22(4),12-21。https://doi.org/10.29773/btpl.200506.0002
Impact Hub Taipei 台灣好室(2016年4月12日)。世界正在翻轉!認識聯合國永續發展目標。NPOst 公益交流站。https://npost.tw/archives/24078
LibrarySDG(2023)。圖書館與聯合國永續發展目標。https://librarysdg.ntnu.edu.tw/
Australian Library and Information Association (ALIA)(2018). Australian libraries support the Sustainable Development Goals. https://read.alia.org.au/australian-libraries-support-sustainable-development-goals
Ando, Y., Baars, R. C., & Asari, M. (2019). Questionnaire survey on consciousness and behavior of students to achieve SDGs in Kyoto University. Journal of Environment and Safety, 10(2), 21-25. https://doi.org/https://doi.org/10.11162/daikankyo.E18PROCP05
Bradley, F. (2016). ‘A world with universal literacy’ The role of libraries and access to information in the UN 2030 Agenda. IFLA journal, 42(2), 118-125.
Dentsu Inc. (2021, April 26, 2021). Dentsu Conducts Fourth Consumer Survey on Sustainable Development Goals Year-on-Year Awareness Rate Near Double Due to COVID-19. https://www.dentsu.co.jp/en/news/release/2021/0426-010368.html
Ejechi, V. (2018). Awareness and Perception of Sustainable Development Goals (SDGs), among, Library Personnel in Edo state University Library. Retrieved 19th September. https://www.researchgate.net/publication/323391987_Awareness_And_Perception_of_Sustainable_Development_Goals_SDGs_among_Library_Personnel_in_Edo_state_University_Library
Frank, T., & Cort, T. (2020). Report of results global survey on sustainability and the SDGs. Global Survey. https://www.globalsurvey-sdgs.com/wp-content/uploads/2020/01/20200205_SC_Global_Survey_Result-Report_english_final.pdf
Holmquist, J. (2021). Sustainability in Danish Public Libraries. How do the Sustainable Development Goals Inspire their Work?, 45(3), 472-476. https://doi.org/doi:10.1515/bfp-2021-0068
International Federation of Library Associations and Institutions (IFLA)(2013, August 16). IFLA Statement on Libraries and Development. https://www.ifla.org/publications/ifla-statement-on-libraries-and-development-august-2013/
International Federation of Library Associations and Institutions (IFLA)(2014a). The Lyon Declaration On Access to Information and Development. https://www.lyondeclaration.org/
International Federation of Library Associations and Institutions (IFLA)(2014b). Post-2015 FAQs. https://www.ifla.org/node/8139
International Federation of Library Associations and Institutions (IFLA)(2019a). Tracking Progress, Underlining Potential: Launch of the 2019 Development and Access to Information Report. https://www.ifla.org/news/tracking-progress-underlining-potential-launch-of-the-2019-development-and-access-to-information-report/
International Federation of Library Associations and Institutions (IFLA)(2019b). Access and Opportunity for All: How Libraries contribute to the United Nations 2030 Agenda [Internet]. https://repository.ifla.org/handle/123456789/243
International Federation of Library Associations and Institutions (IFLA)(n.d.). Libraries can drive progress across the entire UN 2030 Agenda. https://repository.ifla.org/handle/123456789/246
Islam, M. A., Sultana, R., & Widén, G. (2022). Ascertaining the place of UN sustainable development goals in public libraries: how much progress have public libraries made in Bangladesh? Global Knowledge, Memory and Communication, ahead-of-print(ahead-of-print). https://doi.org/10.1108/GKMC-03-2022-0072
International Organization for Standardization (ISO)(1998). ISO 11620:1998 Information and documentation -- Library performance indicators.
International Organization for Standardization (ISO)(2014a). ISO 11620:2014 Information and documentation -- Library performance indicators.
International Organization for Standardization (ISO)(2014b). ISO 16439:2014 Information and documentation — Methods and procedures for assessing the impact of libraries.
Jati, H. F., Darsono, S. N. A. C., Hermawan, D. T., Yudhi, W. A. S., & Rahman, F. F. (2019). Awareness and knowledge assessment of sustainable development goals among university students. Jurnal Ekonomi & Studi Pembangunan, 20(2), 163-175. https://doi.org/https://doi.org/10.18196/jesp.20.2.5022
Kosciejew, M. (2020). Public libraries and the UN 2030 Agenda for Sustainable Development. IFLA Journal, 46(4), 328-346. https://doi.org/10.1177/0340035219898708
Krass, U., Allen, M., White, E., Cybelle Ferrari, A., Brigant, A., Prucková, L., Tarandova, S., McGuire, C., & IFLA. (2022). The IFLA-UNESCO Public Library Manifesto 2022. https://repository.ifla.org/handle/123456789/2006
Kubra, G. Z., Kayi, E., & Dertli, D. (2022). How can academic librarians contribute to the development of SDGs: Awareness-raising activities with librarians in Turkey https://repository.ifla.org/handle/123456789/2151
Leal Filho, W., Shiel, C., Paço, A., Mifsud, M., Ávila, L. V., Brandli, L. L., Molthan-Hill, P., Pace, P., Azeiteiro, U. M., Vargas, V. R., & Caeiro, S. (2019). Sustainable Development Goals and sustainability teaching at universities: Falling behind or getting ahead of the pack? Journal of Cleaner Production, 232, 285-294. https://doi.org/https://doi.org/10.1016/j.jclepro.2019.05.309
Leiva-Brondo, M., Lajara-Camilleri, N., Vidal-Meló, A., Atarés, A., & Lull, C. (2022). Spanish University Students’ Awareness and Perception of Sustainable Development Goals and Sustainability Literacy. Sustainability, 14(8), 4552. https://www.mdpi.com/2071-1050/14/8/4552
Mathiasson, M. H., & Jochumsen, H. (2022). Libraries, sustainability and sustainable development: a review of the research literature. Journal of documentation, 78(6), 1278-1304. https://doi.org/10.1108/JD-11-2021-0226
Michael-Onuoha, H. C., Nkiko, C., & Omorodion, O. (2020). Poverty Eradication: The Role of Nigerian Libraries towards the Achievement of the Sustainable Development Goals (SDGs). Library Philosophy and Practice, 1-13. http://repository.elizadeuniversity.edu.ng/jspui/handle/20.500.12398/787
Noh, Y. (2021). Study on the perception of South Korean librarians of the UN Sustainable Development Goals (SDGs) and the strategy to support libraries. Profesional de la información, 30(4). https://doi.org/10.3145/epi.2021.jul.04
Ochôa, P., & Pinto, L. (2020). Gathering Evidence for Sustainable Development Goals: An Alignment Perspective. Evidence Based Library and Information Practice, 15, 164-169. https://doi.org/10.18438/eblip29638
Omisore, A. G., Babarinde, G. M., Bakare, D. P., & Asekun-Olarinmoye, E. O. (2017). Awareness and knowledge of the sustainable development goals in a University Community in Southwestern Nigeria. Ethiopian journal of health sciences, 27(6), 669-676. https://doi.org/10.4314/ejhs.v27i6.12
Pinto, L. G., & Ochôa, P. (2017). Public libraries' contribution to Sustainable Development Goals: gathering evidences and evaluating practices IFLA WLIC 2017 – Wrocław, Poland – Libraries. Solidarity. Society, Wrocław, Poland.
Polese, A. (2018). Vietnam Youth Survey on Sustainable Development Goals - UNDP report. https://doi.org/10.13140/RG.2.2.35731.12329
Poll, R., & Boekhorst, P. t. (2007). Measuring Quality : Performance Measurement in Libraries 2nd revised edition. IFLA Publications Series, 127. https://repository.ifla.org/handle/123456789/956
Poll, R., & Payne, P. (2006). Impact measures for libraries and information services. Library Hi Tech, 24(4), 547-562. https://doi.org/10.1108/07378830610715419
Revill, D. (1990). Performance measures for academic libraries (E. in Kent, Ed.). Dekker.
Shoalhaven Libraries. (2018, November 27). CONNECTING GENERATIONS TO BUILD TECHNOLOGY SKILLS AT THE LIBRARY. IFLA SDG Stories. https://librarymap.ifla.org/stories/Australia/CONNECTING-GENERATIONS-TO-BUILD-TECHNOLOGY-SKILLS-AT-THE-LIBRARY/125
Sin, S.-C. J., & Vakkari, P. (2015). Perceived outcomes of public libraries in the U.S. Library & Information Science Research, 37(3), 209-219. https://doi.org/https://doi.org/10.1016/j.lisr.2015.04.009
Suzuki, M., Ikeda, K., Kusago, T., Hara, K., Uwasu, M., & Tyunina, O. (2015). Analysis of citizens’ priorities over sustainable development goals in Japan: Evidence from a Questionnaire Survey. Global Environmental Research, 19, 155-164.
Swanson, D. R. (1979). The Measurement and Evaluation of Library Services. F. W. Lancaster. The Library Quarterly, 49(1), 84-86. https://doi.org/10.1086/600905
Tbaishat, D. (2021). Jordanian Public Libraries in Relation to Achieving SDGs: Shoman Library in Action. Public Library Quarterly, 40(2), 125-143. https://doi.org/10.1080/01616846.2020.1738836
United Nation. (2014). We can end poverty-Millennium Development Goals and beyond 2015. https://www.un.org/millenniumgoals/
United Nations. (2015). Transforming our world: the 2030 Agenda for Sustainable Development. https://documents-dds-ny.un.org/doc/UNDOC/GEN/N15/291/89/PDF/N1529189.pdf?OpenElement
Vakkari, P. (2014). Models explaining the perceived outcomes of public libraries. Journal of documentation, 70(4), 640-657. https://doi.org/10.1108/JD-02-2013-0016
Vakkari, P., Aabø, S., Audunson, R., Huysmans, F., & Oomes, M. (2014). Perceived outcomes of public libraries in Finland, Norway and the Netherlands. Journal of documentation, 70(5), 927-944. https://doi.org/10.1108/JD-06-2013-0072
Vakkari, P., Aabø, S., Audunson, R., Huysmans, F., Kwon, N., Oomes, M., & Sin, S.-C. J. (2016). Patterns of perceived public library outcomes in five countries. Journal of documentation, 72(2), 342-361. https://doi.org/10.1108/JD-08-2015-0103
Vakkari, P., & Serola, S. (2012). Perceived outcomes of public libraries. Library & Information Science Research, 34(1), 37-44. https://doi.org/https://doi.org/10.1016/j.lisr.2011.07.005
World Commission on Environment and Development. (1987). Our Common Future. Oxford University Press