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研究生: 陳瑀謙
Chen, Yu-Chien
論文名稱: Facebook粉絲專頁互動型態對人類品牌行銷的影響
Human Brands on Facebook: Impact of Interactivity Types on Celebrities’ Fan Pages
指導教授: 王仕茹
Wang, Shih-Ju
學位類別: 碩士
Master
系所名稱: 管理研究所
Graduate Institute of Management
論文出版年: 2018
畢業學年度: 106
語文別: 中文
論文頁數: 50
中文關鍵詞: 人類品牌Facebook名人粉絲專頁真實自我一致性理想自我一致性感知互動性品牌真實性正向口碑
DOI URL: http://doi.org/10.6345/THE.NTNU.GIM.018.2018.F08
論文種類: 學術論文
相關次數: 點閱:196下載:33
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  • 行銷領域在近年來使用人類品牌 (human brands)的頻率大幅上升,隨著社群網站如Facebook、Twitter的興盛,許多名人使用粉絲專頁與粉絲從事直接互動,並在臉書上揭露更多的個人訊息(例如家庭生活、事業、 業務配置文、對公眾議題想法等),這些訊息會如何影響人們對名人的態度,是人類品牌行銷上的重要議題。首先,名人在Facebook粉絲專頁的形象與粉絲知覺到的真實自我和理想自我一致性,是否能增進人們所感受到的品牌真實性,進而影響粉絲願意從事正向的口碑宣傳?第二,Facebook提供了名人與粉絲直接互動的機會。本研究也將粉絲的感知互動性進行分類作為本研究的調節效果,進一步討論其如何影響真實自我和理想自我一致性的效果。本研究可以為名人的社群網路行銷提供管理上的影響和建議。

    第一章 緒論 4 第一節 研究動機 4 第二節 研究目的 4 第二章 文獻探討 5 第一節 人類品牌 5 第二節 關於自我和人類品牌在Facebook上的概念 6 第三節 消費者-人類品牌的識別 8 第四節 人類品牌真實性 9 第五節 自我概念理論-真實自我和理想自我的一致性 9 第六節 感知互動性 10 第七節 感知互動性對實際自我和理想自我的調節作用 11 第八節 正向口碑 13 第三章 研究方法 14 第一節、研究模型與假說 14 第二節、研究對象和樣本蒐集 16 第三節、研究變數與衡量 16 第四章 分析結果 19 一、敘述性統計分析 19 一、樣本組成特性 19 二、結構方程式模型 27 三、結構模型之分析 33 四、假說驗證 36 第五章 結論與建議 41 一、研究發現 41 二、管理意涵 44 三、研究限制與建議 45 第六章 參考文獻 46

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