本研究旨在探討新北市新板特區的空橋系統行人使用行為，以及行人對空橋的評價。首先，透過觀察法了解空橋在不同時段、路段、天氣下使用人數與群體。其次，針對新板特區活動的使用者進行問卷調查，了解行人對空橋的評價，以及提升使用空橋系統的影響因子，藉此統整能增進民眾使用空橋系統意願改善方式。
研究發現，第一、觀測區域樣本中以「板橋公車站二樓通廊」使用人次最多，平日以下班時間使用人次最多，約為1小時300人，假日中午及晚上時段則分別可達一小時近400人，假日時段使用者單獨行動的比例顯著低於平日時段。天氣狀況為雨天時，行人使用空橋行為會發生改變，將隨著外出的必要與否，對空橋使用人次增減造成影響。第二、經常使用者評價空橋系統時，特別著重三面向：使用便利性、因應天氣的能力、及空橋環境。此外，問卷調查發現行人選擇使用空橋系統，最主要是因為方便連接商場。不使用空橋系統者，則主要認為使用空橋系統相較於平面道路耗時。進一步討論發現，欲提升行人使用空橋系統意願，可以從空橋系統的硬體機能、空橋系統與其他場域的串聯性，兩面向著手改善。。因此，空橋系統的串聯為使用者所關注，且深切影響空橋系統使用的便利程度。
主要結論有三：第一，雨天時行人使用空橋意願，會受到外出行為之必要性所影響，如為必要行為則使用空橋系統意願提升，反之則下降。第二，照明系統、監視系統增加為使用者所重視，尤其女性重視程度較男性高，顯示人們對於空橋空間的不安全感，須要透過有效的照明與監視系統的增設來消除。第三，空橋系統與其他場域的串聯性，是行人選擇使用新板特區空橋系統與否的重要考量，因此若能將大眾運輸系統、百貨商場、及辦公大樓等，做良好串聯，將有助於提升行人使用空橋的意願。

The purpose of this study is to explore the pedestrians’ valuation of the skybridge systems and to understand the factors that influence the behavior of pedestrians in Xinban Special District, New Taipei City. I take the observational survey to collect the data of using skybridge systems. Secondly, questionnaires have been conducted to investigate the factors that impact on the behavior of pedestrians using skybridge systems.
The results show that, first, among the observation area samples, the "Banqiao Bus Station Second Floor Corridor" is used by the most people. It is used by the most people during after-work hours on weekdays, about 300 people per hour. On holidays, it can reach one person each at noon and evening hours. There are nearly 400 users per hour, and the proportion of users traveling alone during holidays is significantly lower than during weekdays. When the weather conditions are rainy, the behavior of pedestrians using the skybridge will change, which affects the increase or decrease in the number of users of the skybridge depending on whether it is necessary to go out. Second, when frequent users evaluate the skybridge system, they particularly focus on three aspects: ease of use, ability to adapt to weather conditions, and skybridge environment. In addition, the questionnaire survey found that pedestrians choose to use the skybridge system mainly because it is convenient to connect to shopping malls. Those who do not use the skybridge system mainly think that using the skybridge system is more time-consuming than using a surface road. Further discussion revealed that in order to increase pedestrians' willingness to use the skybridge system, improvements can be made from two aspects: the hardware function of the skybridge system and the serial connection between the skybridge system and other places. Therefore, the series connection of the skybridge system is of concern to users and has a profound impact on the convenience of using the skybridge system.
There are three main conclusions: First, pedestrians' willingness to use the skybridge system on rainy days will be affected by the necessity of going out. If it is necessary, the willingness to use the skybridge system will increase, and vice versa. Second, lighting and surveillance systems are increasingly valued by users, especially women, who pay more attention to them than men. This shows that people's insecurity about skybridge needs to be eliminated through the addition of effective lighting and surveillance systems. Third, the serial connection between the skybridge system and other places is an important consideration for pedestrians when choosing to use the Xinban Special District skybridge system. Therefore, if the public transportation system, department stores, and office buildings can be well connected, it will improve the efficiency of skybridge usage.

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