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Author: 陳柏瑜
Chen, Bo-Yu
Thesis Title: Examining the Impact of Remote Work on Employee Job Satisfaction in the Post-COVID Era in Taiwan: The Mediating Role of Work-Life Conflict
Examining the Impact of Remote Work on Employee Job Satisfaction in the Post-COVID Era in Taiwan: The Mediating Role of Work-Life Conflict
Advisor: 賴志樫
Lai, Chih-Chien
Committee: 賴志樫
Lai, Chih-Chien
盧承杰
Lu, Cheng-Chieh
李栢浡
Lee, Pai-Po
Approval Date: 2024/07/02
Degree: 碩士
Master
Department: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
Thesis Publication Year: 2024
Academic Year: 112
Language: 中文
Number of pages: 78
Keywords (in English): remote work, work-life conflict, job satisfaction
Research Methods: 主題分析
DOI URL: http://doi.org/10.6345/NTNU202401339
Thesis Type: Academic thesis/ dissertation
Reference times: Clicks: 123Downloads: 10
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The COVID-19 pandemic dramatically accelerated the adoption of remote work, requiring continued research on its evolving impacts, especially in understudied non-western contexts. This study examines how increased remote work affects employee attitudes in Taiwan post-pandemic. Drawing on work-life border theory, a model is tested to investigate the relationship among remote work, job satisfaction, and work-life conflict. A quantitative survey design was adopted with an online questionnaire survey. The data was collected from to 238 Taiwanese employees who have remote experiences. These results were coded and interpreted by IBM SPSS Software to provide demographic information by descriptive analysis and examine the hypotheses through Pearson correlation analysis, and hierarchical regression analysis. The result shows the positive and significant relationship between remote work and job satisfaction while work-life conflict has no mediating effect in this relationship. Suggestions and practical implications are discussed by the researcher.

CHAPTER I INTRODUCTION 1 Background of the Study 1 Statements of Problems 4 Purpose of the Study 6 Questions of the Study 7 Significance of the Study 7 Delimitations of the Study 8 Definitions of Key Terms 8 CHAPTER II LITERATURE REVIEW 11 Remote Work 11 Job Satisfaction 15 Work-Life Conflict 17 The Relationships among the Variables 18 CHAPTER III METHODOLOGY 23 Research Framework and Hypotheses 23 Research Procedure 24 Research Sample and Data Collection 26 Measurements 27 Pilot Test 30 Reliability and Validity 32 Data Analysis 33 CHAPTER IV FINDINGS AND DISCUSSION 35 Descriptive Analysis 35 Relationships between Remote Work, Work-Life Conflict, and Employee Job Satisfaction 38 Discussions 43 CHAPTER V CONCLUSIONS AND SUGGESTIONS 49 Conclusions 49 Practical Implication 50 Limitations 54 Suggestions for Future Research 54 REFERENCES 57 APPENDIX A: QUESTIONNAIRE (ENGLISH VERSION) 63 APPENDIX B: QUESTIONNAIRE (CHINESE VERSION) 69

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