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研究生: 石燿彰
論文名稱: 師父知識分享意願對師徒功能影響之研究
A Study on the Relationship between Mentor Knowledge sharing Willingness and Mentoring functions
指導教授: 黃能堂
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2011
畢業學年度: 99
語文別: 中文
論文頁數: 110
中文關鍵詞: 知識分享知識分享意願師徒制師徒功能
英文關鍵詞: knowledge sharing, knowledge sharing willingness, mentoring, mentoring function
論文種類: 學術論文
相關次數: 點閱:186下載:45
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  • 知識不僅是企業或組織的重要資源,知識的分享亦是提高企業或組織產品、服務等高附加價值的優勢來源,並根據調查在財星五百大企業中,如鴻海-儲備幹部(management associate,MA)制度、宏碁-導師制度等,這些台灣的公司皆有實行師徒制,且師徒制是一種知識分享的過程,因此,當師父擁有知識分享的意願,甚至有行為時,是否能夠進而提升徒弟對於師徒功能的知覺呢?
    本研究目的在瞭解師父知識分享意願對師徒功能影響之關連性,並探討個人背景變項對師父知識分享意願與師徒功能上的影響。本研究以台灣電力公司八大系統,有師徒制的員工為樣本,發放問卷後,共收得159對師徒,以t考驗、單因子變異數分析、相關分析、迴歸分析等方法進行資料分析,得到結論如下:
    師父知識分享意願程度越高則徒弟所知覺的師徒功能程度越高。以個人背景變項作為調節變項方面,師徒性別不同對師父知識分享意願影響徒弟知覺的師徒功能沒有調節效果,亦即師徒性別不同對師父知識分享意願影響對徒弟知覺的師徒功能不具有增強效果;系統別不同對師父知識分享意願影響徒弟知覺的社會心理功能有調節效果,亦即技術類系統比管理類系統對師父知識分享意願影響對徒弟知覺的社會心理功能更具有增強效果。

    In today's economy, the ability to build human capital and manage knowledge was vital for success in almost any organization. Knowledge sharing and use mentoring to training employees were most important in organization. In this study is wanted to investigate the relationship between mentor knowledge sharing willingness and mentoring functions.
    This study collects data from Taiwan Power Company who have mentoring reletionship. We obtained 159 mentors and mentees valid questionnaires. It would provide questionnaires and use for the data analysis. Frequency distribution, t-test, One-way ANOVA, Pearson product-moment correlation coefficient are use to analyze the deta. The important findings are as follow:
    The higher the mentor knowledge sharing willingness the higher mentee perveieved mentoring function. And for the personal background, no moderate effect of the gender on the relationship between mentor knowledge sharing willingness and Mentoring functions. The different departments has the enhancement effect of the relationship between mentor knowledge sharing willingness and psychosocial functions.

    謝 誌………………………………………………………………… i 中文摘要……………………………………………………………… iii 英文摘要……………………………………………………………… v 目 錄………………………………………………………………… vii 表 次………………………………………………………………… xi 圖 次………………………………………………………………… xiii 第一章 緒論………………………………………………………… 1 第一節 研究背景與動機……………………………………… 1 第二節 研究目的與待答問題………………………………… 4 第三節 研究範圍與研究限制………………………………… 6 第四節 重要名詞解釋………………………………………… 7 第二章 文獻探討…………………………………………………… 9 第一節 師徒制………………………………………………… 9 第二節 師徒功能……………………………………………… 16 第三節 知識分享……………………………………………… 20 第四節 知識分享意願與師徒功能相關研究………………… 25 第五節 個人背景變項對知識分享意願與師徒功能相關研究 27 第三章 研究設計與實施…………………………………………… 33 第一節 研究架構……………………………………………… 33 第二節 研究變數與操作型定義……………………………… 34 第三節 研究假設……………………………………………… 37 第四節 研究方法……………………………………………… 39 第五節 研究步驟……………………………………………… 42 第六節 研究工具……………………………………………… 44 第七節 研究對象……………………………………………… 49 第八節 資料處理與分析……………………………………… 51 第四章 研究結果與討論…………………………………………… 53 第一節 樣本結構……………………………………………… 53 第二節 師父知識分享意願之基本統計分析………………… 57 第三節 徒弟知覺師徒功能之基本統計分析………………… 59 第四節 師父個人背景變項在知識分享意願之差異分析…… 62 第五節 徒弟個人背景變項在知覺師徒功能之差異分析…… 66 第六節 知識分享意願與師徒功能之相關分析……………… 71 第七節 知識分享意願、個人背景變項與師徒功能迴歸分析 72 第五章 結論與建議………………………………………………… 76 第一節 研究結論……………………………………………… 76 第二節 建議…………………………………………………… 79 參考文獻……………………………………………………………… 82 一、中文部份…………………………………………………… 82 二、英文部分…………………………………………………… 85 附  錄……………………………………………………………… 93 附錄一 師父知識分享意願問卷初稿………………………… 94 附錄二 知覺師徒功能問卷初稿……………………………… 97 附錄三 問卷內容效度專家審查名單………………………… 100 附錄四 師父知識分享意願修正對照表……………………… 101 附錄五 知覺師徒功能修正對照表…………………………… 103 附錄六 師父知識分享意願問卷……………………………… 105 附錄七 知覺師徒功能問卷…………………………………… 108

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