簡易檢索 / 詳目顯示

研究生: 黃舒娜
Soratanon, Sutatip
論文名稱: 社群媒體的行爲類型
An Analysis of Contents of Virtual Social Media
指導教授: 沈永正
Shen, Yung-Cheng
學位類別: 碩士
Master
系所名稱: 管理研究所
Graduate Institute of Management
論文出版年: 2015
畢業學年度: 103
語文別: 英文
論文頁數: 61
中文關鍵詞: 社群媒體臉書動機
英文關鍵詞: Facebook activities, Conceptual model of consumers' social media activities
論文種類: 學術論文
相關次數: 點閱:204下載:75
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • -

    With the popularity of Facebook, many people extensively adopt Facebook for different motivations. They are spending a plenty of time daily on surfing the site and post many their activities on their wall-post. This current study investigates users’ activities in social media (Facebook) from the Uses and Gratifications theory perspective. We use content analysis method for classify the type of post and record frequency of users’ posts. A survey on 200 samples was conducted to examine what motives users have for Facobook post. Data was analyzed using SPSS and AMOS. The results of hypotheses models suggested that entertainment motive (β=.36, P<.001) had statistically positive and significant effects on self-expression, entertainment motive (β=.19, P<.005) had statistically positive and significant effects on criticism. Social connection motive (β=.36, P<.001) had statistically positive and significant effects on announcement, social connection motive (β=.20, P<.005) had positive and significant effects on (re) sharing post. However, Information motive had not significant effects on (re)sharing post and criticism that this result has objection to previous research.

    Keywords: Facebook activities, Motives, Conceptual model of consumers’ social media activities, Uses and Gratifications Theory.

    Table of Contents Page Abstract 1 Table of Contents 2 List of Table 4 List of Figure 5 Chapter 1: Introduction 6 Chapter 2: Literature Review 9 2.1 Social Media 10 2.1.1 Type of social media and utility 11 2.2 Social media (user) behavior and related theories 12 2.2.1 Technology Acceptance Model (TAM) 13 2.2.2 Theory of Reasoned Action (TRA) 15 2.2.3 Theory of Planned Behavior (TPB) 17 2.2.4 Personality and social media 18 2.2.5 Motivation Theory 20 2.3 Users’ motives for engaging in social media 26 Chapter 3: Methodology 27 3.1 Contents Analysis 27 3.2 Concept Model of Social Media Activities 28 3.3 Research design 29 3.4 Sampling and data collection procedure 30 3.5 Questionnaire design 33 3.6 Measure 33 3.7 Hypothesis 36 Page Chapter 4: Results 38 4.1 Descriptive Statistic for Age, Gender and Education 38 4.2 Hypothesis Results 39 Chapter 5: Discussion 48 5.1 Research Contribution 50 5.2 Limitation and Future research 50 References 52 Appendix 58   List of Table Page Table 1: Reliability Statistics 30 Table 1.1: Instaclass Correlation Coefficient 30 Table 2: KMO and Barlett’s Test 30 Table 3: Total Variance Explained and scree plot 31 Table 4: Rotated Component Matrix 32 Table 5: Initial cluster centers 32 Table 6: Measure Items 34 Table 7: Item total-statistic 35 Table 8: Descriptive statistic for age, gender and education 38 Table 9: Result of Total post model 40 Table 10: Fit indices of Entertainment Motivation Model 43 Table 11: Fit indices of Social connection Motivation Model 44 Table 12: Fit indices of Information Motivation Model 46  List of Figure Page Figure 1: Technology Acceptance Model (TAM) 13 Figure 2: The Extensions to TAM 14 Figure 3: The Extended Technology Acceptance Model (TAM2) 15 Figure 4: The Theory of Reasoned Action 16 Figure 5: The Theory of planned Behavior 17 Figure 6: Model of Consumers’ social media activities 29 Figure 7: Model of users’ motive on Facebook wall posting 35 Figure 8: Hypothesis Model 1 (Total post) 36 Figure 9: Hypothesis Entertainment motive 36 Figure10: Hypothesis Social connection motive 37 Figure11: Hypothesis Information motive 37 Figure12: CFA of Measurement Model 41 Figure13: Result of Entertainment Motivation Model (SEM) 43 Figure14: Result of Social connection Motivation Model (SEM) 45 Figure15: Result of Information Motivation Model (SEM) 47

    References:

    Amichai-Hamburger, Y. (2002). Internet and personality. Computers in Human Behavior, 18, 1–10.
    Amichai-Hamburger, Y. (2005).Personality and the Internet. In Y. Amichai- Hamburger (Ed.), The social net: Human behavior in cyberspace (pp. 27–55). New York: Oxford University Press.
    Asendorpf, J. B., &Wilpers, S. (1998). Personality effects on social relationships. Journal of Personality and Social Psychology, 74, 1531–1544.
    Agarwal, R., and Prasad, J. “The Antecedents and Consequents of User Perceptions in Information Technology Adoption,” Decision Support Systems (22), 1998a, pp. 15-29.
    Agichtein, Eugene; Carlos Castillo. Debora Donato; Aristides Gionis;GiladMishne (2008). "Finding high-quality content in social media". WISDOM – Proceedings of the 2008 International Conference on Web Search and Data Mining: 183–193.
    Ajzen, I., &Fishbein, M. (1973). Attitudinal and normative variables as predictors of specific behavior.Journal of Personality and Social Psychology, 27(1), 41-57.
    Ajzen, I. &Fishbein, M. (1980). Understanding attitudes and predicting social behavior. Englewood Cliffs, NJ: Prentice-Hall.
    Ajzen, I. (1985). From intentions to actions: A theory of planned behavior. In J. Kuhl& J. Beckmann (Eds.), Action control: From cognition to behavior. Berlin, Heidelber, New York: Springer-Verlag. (pp. 11-39).
    Ajzen, Icek (1991). "The theory of planned behavior". Organizational Behavior and Human Decision Processes50 (2): 179–211.
    Atkinson, M.A. and Kydd, C. (1997), ``Individualcharacteristics associated with World Wide Web use:an empirical study of playfulness and motivation’’, TheDatabase for Advances in Information Systems,Vol. 28 No. 2, pp. 53-62.
    Baresch, B., L. Knight, D. Harp, and C. Yaschur, 2011. Friends who choose your news: An analysis of content links on Facebook. Paper presented at the ISOJ: The Official Research Journal of International Symposium on Online Journalism, Austin, TX.
    Berelson, B. (1952). Content Analysis in Communication Research. Glencoe, Ill: Free Press.

    Blumler J. G. & E. Katz (1974): The Uses of Mass Communication. Newbury Park, CA: Sage
    Butt, S., & Phillips, J. G. (2008). Personality and self reported mobile phone use. Computers in Human Behavior, 24(2), 346–360.
    Carlson, Nicholas (May 1, 2012). "Inside Pinterest: An Overnight Success Four Years In The Making HI". Business Insider.
    Carlson, Nicholas (March 5, 2010). "At Last – The Full Story Of How Facebook Was Founded". Business Insider.
    Carroll, J.M. and Thomas, J.C. (1988), ``Fun’’, SIGCHIBulletin, Vol. 19, pp. 21-4.
    "Clarification of the Blurred Boundaries between Grounded Theory and Ethnography: Differences and Similarities". Turkish Online Journal of Qualitative Inquiry 2. July 2011. Retrieved 5 December 2014.
    Costa, P. T., & McCrae, R. R. (1992). NEO PI-R. Professional manual. Odessa, FL: Psychological Assessment Resources.
    Courtois C, Mechant P, De Marez L, Verleye G. 2009. Gratificationsand Seeding Behavior of Online Adolescents. Journal ofComputer-Mediated Communication 15: 109–137.
    D'Monte, Leslie (April 29, 2009). "Swine Flu's Tweet Tweet Causes Online Flutter".Business Standard. Retrieved February 4, 2011. “Also known as the 'SMS of the internet', Twitter is a free social networking service”

    Davis, F. D. “Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology,” MIS Quarterly (13:3), 1989, pp. 319-339.

    Davis, F. D., Bagozzi, R. P., and Warshaw, P. R. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, 35, 1989, 982-1003.

    Deci, E.L., & Ryan, R.M. (1985). Intrinsic motivation and self-determination in human behavior.
    New York: Plenum.

    Dholakia, U. M., Bagozzi, R. P. &Pearo, L.K. (2004). A social influence model of consumer participation in network-and small-group-based virtual communities. International Journal of Research in Marketing, 21(3), 241-263.

    Ebersole, S. (2000). Uses and gratifications of the web among students. Journal of Computer-Mediated Communication, 6 (1). DOI: 10.1111/j.1083-6101.2000.tb00111.x.

    Elliot, Andrew J; Covington, Martin. "Approach and Avoidance Motivation". Educational Psychology Review13 (2001).

    Ellison, N., Steinfield, C., & Lampe, C. (2007). The benefits of Facebook ‘‘friends’’: Exploring the relationship between college students’ use of online social networks and social capital. Journal of Computer-Mediated Communication, 12(3).

    Elder, V.B., Gardner, E.P. and Ruth, S.R. (1987), ``Gender andage in technostress: effects on white-collarproductivity’’, Government Finance Review, Vol. 3
    No. 6, pp. 17-21.

    Facebook.(2013).Keyfacts. Accessed April 20, 2013 from http://newsroom.fb.com/Key-Facts

    Fishbein, M. &Ajzen, I. (1975). Belief, attitude, intention, and behavior: An introduction to theory and research. Reading, MA: Addison-Wesley.
    Foregger, S.K. (2008). Uses and gratifications of facebook.Com. PhD dissertation. Michigan State University. Accessed December 20, 2012 from ProQuest dissertations and theses database.
    Frommer, Dan (November 1, 2010). “Here’s How to Use Instagram” Business Insider Retrieved May 20, 2011.
    Gefen, D., and Straub, D.W. “Gender differences in the perception and use of e-mail: An Extension to the Technology Acceptance Model,” MIS Quarterly (21:4), 1997, pp. 389-400.

    Gil de Zúñiga, H., Puig, E., & Rojas, H. (2009). Weblogs traditional sources online & political participation: An assessment of how the Internet is changing the political environment. New Media & Society, 11(4), 553–574.

    Gosling, S. D., Augustine, A. A., Vazire, S., Holtzman, N., & Gaddis, S. (2011). Facebook-related behaviors and observable profile information. Cyberpsychology, Behavior, and Social Networking, 14, 483–488.
    Hale, J.L.; Householder, B.J. & Greene, K.L. (2002).The theory of reasoned action. In J.P. Dillard & M. Pfau (Eds.), The persuasion handbook: Developments in theory and practice (pp. 259–286).
    Hartwick, J., and Barki, H. “Explaining the Role of User Participation in Information System Use,” Management Science (40:4), 1994, pp. 440-465.
    H. Kietzmann, Jan; Kristopher Hermkens (2011). "Social media? Get serious! Understanding the functional building blocks of social media". Business Horizons54: 243–250
    Harrison, A.W. and Rainer, R.K. Jr (1992), ``The influence of individual differences on skill in end-user computing’’, Journal of Management Information Systems, Vol. 9No. 1, pp. 93-111.
    Hempel, Jessi (July 1, 2013). "LinkedIn: How It's Changing Business". Fortune. pp. 69–74.
    Hew, K.F. & Cheung, W.S. (2012). Use of Facebook: a case study of Singapore students’ experience. Asia Pacific Journal of Education, 32 (2): 181-196. Doi.org/10.1080/02188791.2012.685560.
    Holsti, Ole R. (1969).Content Analysis for the Social Sciences and Humanities. Reading, MA: Addison-Wesley.
    Jones, S., & Fox, S. (2009). Generations online in 2009.Pew Internet and American Life Project.<http://www.pewinternet.org/Reports/2009/Generations-Online-in-2009.aspx/> Accessed 19.03.14.
    J. Golbeck. Computing and Applying Trust in Web-based Social Networks. PhD thesis, University of Maryland, College Park, MD, USA, April 2005.
    Judge, T. A., Erez, A., Bono, J. E., &Thoresen, C. J. (2002). Are measures of self-esteem, neuroticism, locus of control, and generalized self-efficacy indicators of a common core construct? Journal of Personality and Social Psychology, 83(3), 693–710.
    Kaplan Andreas M., Haenlein Michael (2010). "Users of the world, unite! The challenges and opportunities of social media ".Business Horizons53 (1). p. 61.
    Krishnamurthy S, Dou W. 2008. Advertising with User-GeneratedContent: A Framework and Research Agenda. Journal ofInteractive Advertising 8(2): 1–7.
    Lampe, C., Ellison, N., &Steinfield, C.A. (2006). Face(book) in the crowd: Social searching vs. social browsing. In Proceedings of the 20th anniversary (pp. 167– 170). Banff, Alberta, Canada: ACM Press.
    Lazarsfeld, P.F., & Stanton, F. (1944). Radio Research 1942-3. NY: Duell, Sloan and Pearce.
    Lazarsfeld, P.F., & Stanton, F. (1949). Communication Research 1948-9. NY: Harper and Row.
    Legris, P., Ingham, J., &Collerette, P. (2003). Why do people use information technology? A critical review of the technology acceptance model. Information & Management, 40, 191–204.
    Mathieson, K. “Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior,” Information Systems Research (2:3), 1991, pp. 173-191.

    Maehr, Martin L; Mayer, Heather (1997). "Understanding Motivation and Schooling: Where We've Been, Where We Are, and Where We Need to Go" (PDF). Educational Psychology Review 9 (44).

    Maslow, A.H. (1943). A theory of human motivation.Psychological Review 50 (4) 370–96.

    McQuail, D. (1983). Mass Communication Theory (1st ed.). London: Sage.
    Miller, K. (2005). Communications theories: perspectives, processes, and contexts. New York: McGraw-Hill.
    Neuendorf, Kimberly A. (2002). The Content Analysis Guidebook. Thousand Oaks, CA: Sage. p. 10.
    Pardee, R. L. (1990). Motivation Theories of Maslow, Herzberg, McGregor & McClelland.A Literature Review of Selected Theories Dealing with Job Satisfaction and Motivation.
    Park N, Kee KF, Valenzuela S. 2009. Being Immersed in SocialNetworking Environment: Facebook Groups, Uses and Gratifications,and Social Outcomes. Cyberpsychology & Behavior 12(6):729–733.
    Patricia Yancey Martin & Barry A. Turner, "Grounded Theory and Organizational Research," The Journal of Applied Behavioural Science, vol. 22, no. 2 (1986)
    Pavlik&MacIntoch, John and Shawn (2015).Converging Media 4th Edition. New York, NY: Oxford University Press. p. 189.
    R. Pritchard & E. Ashwood (2008). Managing Motivation. New York: Taylor & Francis Group. p. 6

    Ross, C., Orr, S., Sisic, J., Arseneault, J. M., Simmering, M., & Orr, R. (2009). Personality and motivations associated with facebook use. Computers in Human Behavior, 25, 578–586.
    Ryan, R. M.; Deci, E. L. (2000)."Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being". American Psychologist 55 (1): 68–78.
    ShaoG. 2009. Understanding the Appeal of User-GeneratedMedia:AUses and Gratification Perspective. Internet Research 19(1): 7–25.
    Stafford TF, Stafford M, Schkade LL. 2004. Determining Uses andGratifications for the Internet. Decision Sciences 35(2): 259–288.
    Swickert, R. J., Hittner, J. B., Harris, J. L., & Herring, J. A. (2002). Relationships amongInternet use, personality, and social support. Computers in Human Behavior, 18(4), 437–451.
    Venkatesh, V., and Morris, M. G. “Why Don’t Men Ever Stop to Ask For Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior,” MIS Quarterly (24:1), 2000, pp. 116-136.

    Warshaw, P. R. “A New Model for Predicting Behavioral Intentions: An Alternative to Fishbein,” Journal of Marketing Research (17:2), 1980, pp. 154-172.

    Weber, R. P. (1990). Basic Content Analysis, 2nd ed. Newbury Park, CA.

    Wilson, R. E., Gosling, S. D., & Graham, L. T. (2012). A review of Facebook research in the social sciences. Perspectives on Psychological Science, 7, 203–220.

    White, J. K., Hendrick, S. S., &Hendrick, C. (2004). Big Five personality variables and relationship constructs. Personality and Individual Differences, 37(7), 1519–1530.

    下載圖示
    QR CODE