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研究生: 陳渼萱
Chen, Mei-Syuan
論文名稱: 主管與其接班人的知覺核心職能落差之研究
Exploring the Perception of Core Competency Disparity between Supervisor and Their Position Successor
指導教授: 洪榮昭
Hong, Jon-Chao
學位類別: 碩士
Master
系所名稱: 工業教育學系
Department of Industrial Education
論文出版年: 2019
畢業學年度: 107
語文別: 中文
論文頁數: 115
中文關鍵詞: 能力落差心智能力領導能力人際能力管理能力
英文關鍵詞: Core Competency Disparity, Mental Capability, Leadership Capability, Interpersonal Capability, Management Capability
DOI URL: http://doi.org/10.6345/NTNU201900848
論文種類: 學術論文
相關次數: 點閱:170下載:0
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  • 隨著時代的變化,知識、技術與科技的演進,產業的發展階段以及內容也會跟著時間改變而有所不同,工作內容也是。職能,為擔任一個職位所需要具備的能力,而一個良好組織的關鍵在於管理者會不斷的加強其下屬的職能,培養出下一位職位接班人,且公司組織也應該要有良好的員工訓練制度來訓練員工使員工之職能能符合職位所需。故本研究以此前提進行文獻探討並建構出主管應具備之六個構面,分別為心智能力-敏捷性思考、心智能力-周延性思考、領導能力-增能、領導能力-增群、人際能力及管理能力等六大核心能力,來進行能力落差之評估。
    本研究採用立意取樣方式針對中階主管進行問卷調查,使用紙本問卷的調查方式,總共蒐集到了289份,最終刪除無效問卷後共剩下227份,並採用差異性分析,結果表明主管及其接班人之能力皆有顯著落差,公司應依序針對管理能力、人際能力、領導能力-增能、心智能力-周延性思考、心智能力-敏捷性思考及領導能力-增群依序進行教育訓練,使員工與主管之間的能力落差能夠縮小,使未來接班人之職能能更符合職位之所需。

    To accompany with the changing times, the industry development has also changed along with times. Competency means the ability to do something successfully and efficiently in the position. The supervisor in an organized organization will cultivate the position successor’s ability to take place needed. Therefore, this study constructing six core abilities of the supervisor needed to evaluate the gap between the supervisor and the position successor. The six abilities are mental-agility ability, mental-periodic ability, leadership-increasing himself ability, leadership-increasing team ability, interpersonal ability, management ability. This study uses purposive sampling to collect data from the intermediate supervisor through the paper questionnaire. Data collected from 289 questionnaires were subjected to differences analysis. The result shows that there was a significant gap between the supervisor and the position successor. The company has to enhance position successor’s abilities according to the following order: management ability, interpersonal ability, leadership-increasing himself ability, mental-periodic ability, mental-agility ability, and leadership-increasing team ability. The above abilities may decrease the gap between the supervisor and the position successor, and make the position successor’s abilities to meet the requirements of the position.

    摘要 i Abstract ii 目次 iii 表次 v 圖次 vii 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 3 第三節 研究流程 4 第四節 名詞解釋 5 第二章 文獻探討 7 第一節 職位接班人 7 第二節 職能 10 第三節 心智能力 19 第四節 領導特質 23 第五節 人際關係 28 第六節 管理能力 30 第三章 研究方法 33 第一節 研究架構 33 第二節 研究假設 34 第三節 問卷設計 36 第四節 研究對象及發放方式 39 第五節 資料分析方法 39 第四章 研究結果與分析 43 第一節 樣本資料特徵分析 43 第二節 項目分析 46 第三節 信度與效度分析 60 第四節 職能差異分析 68 第五節 職能落差之描述統計 75 第六節 背景變項與主管能力差異分析 87 第五章 研究討論、結論與建議 91 第一節 研究討論 91 第二節 研究結論 93 第三節 研究建議 96 第四節 研究限制 97 參考文獻 99 附錄一 113

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