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研究生: 陳怡君
Yichun Chen
論文名稱: 內外部動機對台灣非營利組織工作滿意度影響之分析
The Impact of Motivation on Job Satisfaction in Taiwan’s Religious and Non-religious NPO
指導教授: 施正屏
Shih, Cheng-Ping
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2008
畢業學年度: 96
語文別: 英文
論文頁數: 109
中文關鍵詞: 非營利組織工作滿意度動機
英文關鍵詞: nonprofit, job satisfaction, motivation
論文種類: 學術論文
相關次數: 點閱:181下載:3
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  • This study aims to understand how motivation influences job satisfaction in religious and nonreligious nonprofit organizations. There are two nonprofits, the assembly of Presbyterian Church in Taiwan, a religious nonprofit, and Taipei Mental Rehabilitation Association, a non-religious nonprofit, participating in this study. A questionnaire on job satisfaction and motivation was designed and distributed to employees working in these two nonprofit organizations. Dimension of job satisfaction was composed of seven aspects of job satisfaction, including pay, supervision, fringe benefits, operating conditions, coworkers, nature of work, and communication while intrinsic and extrinsic motivation made up the dimension of motivation. As a result, non-monetary motivation, inclusive of enjoyment and challenge in intrinsic motivation and outward in extrinsic motivation, contributes more to the overall facets of job satisfaction in both religious and non-religious nonprofit organizations. However, pecuniary motivation, the compensation, also has a negative effect on job satisfaction of pay and fringe benefits. In addition, only in the aspect of job satisfaction of pay and nature of work does the type of nonprofits, namely the religious or non-religious type, make a difference. The main implication of this study may be that the homogeneous characteristic among different types of nonprofits in Taiwan is very high. Besides, nonprofit organizations need to continually provide incentives for employees to keep high non-monetary motivation so as to raise job satisfaction which is one of the most important factors for organizational context that improves competitiveness and efficiency.

    Abstract I Table of Contents III List of Figures V List of Tables VII CHAPTER I. INTRODUCTION 1 Background of the Study 1 Purposes of the Study 2 Research Questions 3 Research Hypotheses 5 Significance of the Study 9 Delimitations and Limitations 10 CHAPTER II. LITERATURE REVIEW 11 Nonprofit Organizations 11 Job Satisfaction and Workers’ Motivation 15 Job Satisfaction and Motivation in Nonprofit Organizations 19 CHAPTER III. METHODOLOGY 23 Research Framework 23 Research Procedure 23 Research Methods 28 CHAPTER IV. FINDINGS AND DISCUSSION 35 Empirical Results 35 Discussion 84 CHAPTER V. CONCLUSIONS AND RECOMMENDATIONS 91 Conclusions 91 Recommendations for Nonprofits 94 Recommendations for Future Study 96 REFERENCES ..99 APPENDIX : QUESTIONNAIRE 107

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