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研究生: 張予華
Chang, Yu-Hua
論文名稱: 兒少與家長對社群媒體網紅行銷的理解與因應
Comprehension and Responses of Children and Their Parents to Social Media Influencer Marketing
指導教授: 張鳳琴
Chang, Fong-Ching
口試委員: 何英奇
Ho, Ying-Chyi
陳炳宏
Chen, Ping-Hung
張鳳琴
Chang, Fong-Ching
口試日期: 2025/01/11
學位類別: 碩士
Master
系所名稱: 健康促進與衛生教育學系健康促進與衛生教育碩士在職專班
Department of Health Promotion and Health Education_Continuing Education Master's Program of Health Promotion and Health Education
論文出版年: 2025
畢業學年度: 113
語文別: 中文
論文頁數: 176
中文關鍵詞: 社群媒體網紅行銷兒少家長贊助揭露
英文關鍵詞: social media, influencer marketing, children, parents, sponsorship disclosure
研究方法: 主題分析敘事分析半結構式訪談法
DOI URL: http://doi.org/10.6345/NTNU202500376
論文種類: 學術論文
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  • 本研究旨在探討兒少與家長對社群媒體網紅行銷的看法和了解,與面對網紅行銷的因應方式。採質性研究方法,半結構式的深入訪談,於2024年邀請國小一年級至國中三年級兒少共11位,與他們的家長共6位,總計五組家庭,共17位研究參與者進行訪談,研究結果如下:一、網紅行銷接觸:兒少與家長最常使用之社群媒體為YouTube,以觀看影片為主,經常接觸網紅行銷日常用品不健康飲食及遊戲等。二、網紅行銷理解:家長認為自己對網紅行銷辨識廣告能力不足,小孩更易受騙,但兒少認為自己有能力辨識出網紅行銷,如透過優惠碼、贈品、商品連結、揭露詞彙(乾爹、贊助)、符號標示(@、#)等。三、對網紅看法:兒少與家長質疑網紅真實性,部分兒少有高度信任。四、影響與因應:兒少與家長易受網紅粉絲情感和業配內容而購買。兒少因應網紅行銷方式多為直接略過,家長多以多方比較等。兒童年齡層小的家庭多採限制管教,青少年的家庭多採主動型管教。五、困擾:年齡較小兒童困擾為不善於搜尋社群媒體,青少年困擾為接觸到不適當內容。六、建議:家長建議學校應早期介入兒少數位媒體素養教育,政府應訂定網紅行銷揭露政策揭露贊助訊息。

    This study explored children's and parents' perceptions, understanding, and coping strategies regarding influencer marketing on social media. A qualitative research approach was adopted, utilizing semi-structured in-depth interviews. In 2024, a total of 17 participants from five families were interviewed, including 11 children (grades 1–9) and six parents. The study findings were as follows: 1.Exposure to influencer marketing: YouTube was the most frequently used platform among children and parents, primarily for video watching. They were often exposed to influencer marketing related to daily necessities, unhealthy food, and games, which included purchase links and symbols (e.g., @, #). 2.Understanding: Parents struggled to recognize influencer ads and saw younger children as more easily deceived. However, children believed they could identify such marketing through discount codes, giveaways, product links, disclosure terms (e.g., “sponsor,”“sugar daddy”), and symbols (e.g., "@", "#"). 3.Perceptions: Both children and parents often questioned the authenticity of influencers, yet some children placed a high level of trust in them. 4.Impact and coping strategies: Emotional ties to influencers influenced purchases. Children skipped ads, while parents compared products. Families with younger children favored restrictive mediation, whereas those with adolescents preferred active mediation. 5.Challenges: Younger children struggled with searching for content on social media, while adolescents were more concerned about encountering inappropriate content. 6.Recommendations: Parents suggested that schools introduce digital media literacy education at an early stage. They also recommended that the government implement policies requiring influencers to disclose sponsorship information.

    致謝 I 摘要 III ABSTRACT V 目錄 VII 表目錄 XI 第一章 緒論 1 第一節 研究動機和重要性 1 第二節 研究目的 4 第三節 研究問題 4 第四節 名詞定義 5 第二章 文獻探討 7 第一節 社群媒體與網紅行銷盛行 7 第二節 網紅行銷策略暴露與影響 10 第三節 兒少社群媒體與網紅行銷相關素養 14 第四節 家長對兒少網路使用與消費管教挑戰 19 第五節 各國網紅行銷治理政策 21 第三章 研究方法 29 第一節 研究設計 29 第二節 研究參與者 30 第三節 研究者自身經驗 32 第四節 研究工具 33 第五節 研究步驟 36 第六節 資料處理與分析 37 第七節 研究信實度 40 第八節 研究倫理考量 41 第四章 研究結果 43 第一節 社群媒體與網紅行銷之接觸情形 43 第二節 對社群媒體網紅行銷的理解 53 第三節 對社群媒體網紅行銷的看法 68 第四節 網紅行銷的影響與因應策略 83 第五節 社群媒體的困擾與因應 108 第六節 教育介入與政府及網紅建議 116 第七節 放任型家庭之小孩受網紅行銷影響的案例分析 128 第八節 家長特殊網路消費經驗案例分析 139 第五章 討論 147 第六章 結論與建議 161 第一節 結論 161 第二節 建議 165 參考文獻 169

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