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研究生: 顏文亭
Yen, Wen-Ting
論文名稱: Intercultural Management: A Case Study of Expatriated Managers in Taiwanese Manufacturing Company with Overseas Subsidiaries in the United States and the Philippines
Intercultural Management: A Case Study of Expatriated Managers in Taiwanese Manufacturing Company with Overseas Subsidiaries in the United States and the Philippines
指導教授: 張媁雯
Chang, Wei-Wen
口試委員: 張媁雯
Chang, Wei-Wen
賴志樫
Lai, Chih-Chien
張詠晴
Chang, Ariana
口試日期: 2025/01/13
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2025
畢業學年度: 113
語文別: 英文
論文頁數: 66
英文關鍵詞: intercultural management, management strategies, expatriate managers, mindset evolution
論文種類: 學術論文
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  • As global companies navigate diverse cultural landscapes, understanding the impact of these differences on management practices becomes crucial. This study investigated how cultural differences influence managerial strategies and mindset changes in the United States and the Philippines subsidiaries of a Taiwanese multinational manufacturing company. The research employed qualitative methods, including interviews and document reviews, to capture the personal experiences and perspectives of these managers. Through interviews with Taiwanese managers at the subsidiaries in both countries, the study explored how strategic adaptations have been implemented to effectively manage intercultural challenges and how these adaptations have contributed to achieving organizational goals and improving team dynamics. Additionally, it examined how attitudes and perspectives have evolved throughout the experience of intercultural management and the extent to which these mindset changes have facilitated better decision-making and leadership in diverse cultural settings. The research utilized Uncertainty Avoidance and Power Distance concepts as well as Hall's High-Context and Low-Context Communication model, to analyze the interview results. The findings highlight that Taiwanese managers' adaptability, empathy, and alignment of management strategies with local cultural practices and employee expectations are essential for overcoming intercultural challenges. These adjustments foster collaboration, enhance team productivity, and create harmonious workplaces while ensuring the achievement of organizational goals in diverse cultural environment.

    ABSTRACT I TABLE OF CONTENTS III LIST OF TABLES V LIST OF FIGURES VII CHAPTER I INTRODUCTION 1 Background of the Study 1 Problem Statement 2 Research Purposes 3 Research Questions 3 Significance of the Study 4 Research Scope 4 Definition of Terms 5 CHAPTER II LITERATURE REVIEW 7 Intercultural Management 7 Intercultural Communication 9 CHAPTER III RESEARCH METHOD 13 Research Approach 13 Research Conceptual Framework 14 Research Procedure 15 Research Participant and Sampling Criteria 17 Data Analysis 21 Research Quality 24 CHAPTER IV RESEARCH FINDINGS & DISCUSSION 27 Adaptation of Management Strategies 27 Evolution of Manager’s Mindset 37 Benefits and Outcomes 43 CHAPTER V CONCLUSIONS & SUGGESTIONS 53 Conclusions 53 Implications 54 Limitations 55 Suggestions for Future Study 56 REFERENCES 59 APPENDIX A: INTERVIEW QUESTIONS 63 APPENDIX B: CONSENT FORM 65

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