中文部分

丁一倫 (民90)。影響員工離職傾向因素之探討~以台中地區國際觀光旅館業為例。朝陽科技大學休閒事業管理系碩士論文。
王國興 (民85)。高績效人力資源管理。卓越雜誌，168-169。
王傳義 (民83)。零售業進存銷售系統之整體動態決策研究-以大型量販店為例。中山大學企業管理研究所碩士論文。
王惠霞 (民87)。我國國際觀光旅館人力資源發展現況之探討。東華大學企業管理研究所碩士論文。
王思峰(民90)。台灣組織學習的發展現況與個案臨床研究，2001海峽兩岸財經與商學研討會論文集，183-218。
王明坤 (民85)。電信組織公司化當前員工士氣之研究。國立中興大學企業管理研究所碩士論文。
王婷潁 (民90)。國際觀光旅館之服務品質、關係品質與顧客忠誠度之相關性研究。南華大學旅遊事業管理研究所碩士論文。
王麗菱 (民90)。國際觀光旅館餐飲外場工作人員專業能力之研究。台灣師範大學家政研究所博士論文。
玉立宇 (民80)。台灣地區國際觀光旅館業成功因素分析。國立政治大學國際貿易研究所碩士論文。
司徒達賢 (民84)。策略管理。台北：遠流出版社。
交通部觀光局 (民90)。台灣地區國際觀光旅館營運分析報告，台北：觀光局。
行政院經建會 (民85)。台灣景氣指標。台北：行政院經建會
交通部觀光局 (民86)。我國觀光系統發展評估指標建立之研究，台北：觀光局。
交通部觀光局 (民89)。我國觀光旅館業管理制度之研究，台北：觀光局。
交通部觀光局 (民91)。來華旅客消費及動向調查報告，台北：觀光局。
阮承宗 (民83)。國際觀光旅館管理型態輿績效之研究-以中、美、日系在台觀光旅館為例。中國文化大學觀光事業研究所碩士論文。
呂佩勳 (民86)。國際觀光旅館人力資源配置之研究。中國文化大學觀光事業研究所碩士論文。
何永福、楊國安 (民85)。人力資源策略管理。台北：三民書局。
沈伯高 (民84)。Internet對行銷活動與資訊系統之影響。國立中山大學資訊管理研究所碩士論文。
李偉嘉 (民88)。以系統動力學研究壽險業務員質量搭配問題。國立中山大學企業研究所碩士論文。
李世珍 (民90)。以系統思考研究組織文化對啟動變革之影響-以北高戶政革新為例。國立中山大學企業研究所碩士論文。
李聲吼 (民88)。人力資源發展。台北：五南。
李漢雄 (民89)。人力資源策略性管理。台北：揚智文化。
李建華、茅靜蘭 (民82)。薪資制度與管理實務，台北：清華管理科學圖書中心。
林正銘 (民91)。人力資源管理活動對組織績效的影響一同期與遞延效果之探討。國立中央大學人力資源管理研究所碩士論文。
林坤茂 (民85)。以策略性人力資源觀點探討組織訓練移轉之成效-以臺灣糖業公司為例。國立東華大學企業管理研究所碩士論文。
林建煌 (民78)。策略群組、組織作為與績效關係之研究一飲料業實證研究。國立政治大學企業管理研究所碩士論文。
林振發 (民84)。高階主管的屬性對報酬滿意度的差異分析。國立政治大學企業管理研究所碩士論文。
林朝賢 (民84)。資訊高速公路在企業經營顧客服務上之應用研究。國立中山大學資訊管理研究所碩士論文。
林橞惠 (民87)。服務業現場人潮管理之探討。國立東華大學企業管理研究所碩士論文。
林靜黛 (民76)。自動化對工廠員工工作生活品質的影響。國立政治大學企業管理研究所碩士論文。
周談輝 (民80)。我國工職畢業生直接升學對基層技術人力供應之影響。行政院經建會委託研究報告。
周惠君 (民85)。以系統動力學為基礎結合類神經網路與遺傳演算法支援資訊評估之研究。國立中山大學資訊管理研究所碩士論文。
官政哲 (民86)。人力資源策略性管理理論與實務之研究 -以我國警察機關為個案研究。中國文化大學中山學術研究所博士論文。
邱超群 (民88)。台北市國際觀光旅館餐飲業從業人員服務品質之研究。國立台北科技大學生產系統工程與管理研究所碩士論文。
邱瑞富 (民90)。越南台商薪酬管理模式之研究。國立台灣科技大學管理研究所碩士論文。
吳昌宏 (民79)。台北市國際觀光旅館消費行為之研究。東海大學企業管理研究所碩士論文。
吳昭怡 (民91)。做小賺多五星級飯店逆勢求生，天下雜誌，131(7)，156-157。
吳秉恩 (民88)。分享式人力資源管理，台北：翰蘆圖書出版有限公司。
吳碧華 (民90)。餐飲連鎖業店經理做專業能力之分析研究。台灣師範大學家政研究所碩士論文。
吳芝儀、廖梅花 (民90)。紮根理論研究方法。台北：濤石文化事業有限公司。
吳思華 (民89)。策略九說：策略思考的本質。台北：臉譜出版社。
吳家聲 (民78)。員工分紅入股制度之探討。勞工行政，16，18-20。
施貴雲 (民91)。以系統思考觀點探討健保總額預算制度對醫療系統影響之研究。大葉大學事業經營研究所碩士論文。
胡幼慧 (民85)。質性研究－理論、方法及本土女性研究實例。台北：巨流圖書公司。
洪榮昭 (民88)。人力資源管理。台北：哈佛企業管理顧問股份有限公司。
洪榮昭 (民91)。人力資源發展。台北：五南圖書出版公司。
洪榮昭 (民81)。臺灣地區工作生活品質調查研究(民國八十年度)。台北：行政院勞工委員會編印。
洪啟超 (民87)。企業策略類型與力資源管理作業關聯之研究-以台灣存款貨幣構為例，淡江人文社會學刊，2，227-251。
洪幼珊 (民88)。醫院醫師薪資制度對醫師醫療行為影響之探討。台大公共衛生學院醫療機構管理研究所碩士論文。
洪瑞聰，余坤東，梁金樹(民87)。管理與資訊學報，3，6-9。
高秋英 (民89)。餐飲管理理論與實務。台北：揚智文化。
湛瑄宇(民89)。員工薪資滿足之前因後果之研究。中原大學企業管理研究所碩士論文。
徐于娟 (民88)。餐飲服務人員工作生涯品質,服務態度對顧客滿意度,顧客忠誠度影響之研究。中國文化大學觀光事業研究所碩士論文。
徐宗國 (民90)。質性研究概論。台北：巨流圖書公司。
徐聯恩，劉彥伯 (民85)。專業組織激勵制度之研究，管理科學學報，13(1)，131-151。
夏青雲 (民81)。臺灣地區服務業人力運用之研究。中國文化大學勞工研究所碩士論文。
紀均凱 (民86)。以系統動力學解釋某些傑出企業家出人意表的成長決策原則。國立中山大學企業研究所碩士論文。
唐郁靖 (民85)。台灣地區中、美、日企業人力資源管理策略之研究。國立中央大學人力資源管理研究所碩士論文。
梁玲菁 (民86)。台灣觀光旋館業之發展與市場經營概況。企銀季刊，21(2)，60-73。
康國瑞 (民81)。人力資源發展及其運用與退休。台北：國立編譯館。
莊鴻德 (民90)。台灣國際觀光旅館教育訓練實施，員工教育訓練成效與組織績效之相關性研究。國立中正大學企業管理研究所碩士論文。
許雅惠 (民83)。台灣人壽保險業經營策略與經營績效之相關研究。台灣大學商學研究所碩士論文。
許筏雯 (民88)。台灣地區國際觀光旅館策略群組與營運績效之實證研究。銘傳大學國際企業研究所碩士論文。
許哲源 (民83)。員工獎金與升遷激勵誘因之研究。國立中央大學人力資源管理研究所碩士論文。
董茂永 (民80)。旅遊飯店管理人員崗位培訓系列教材。北京：旅遊教育。
黃中怡 (民90)。策略性人力資源管理－組織策略、人力資源策略、人資部門涉入程度、核心競爭力、國家文化與組織績效之關聯。國立成功大學國際企業研究所碩士論文。
黃旭男 (民82)。資料包絡分析法使用程序之研究及其在非營利組織效率評估上之應用。國立交通大學管理科學研究所博士論文。
黃延聰 (民83)。事業策略之配合與事業績效關係之研究–台灣資訊產品製造業之實證研究。國立中興大學企業管理研究所碩士論文。
黃應豪 (民84)。台灣國際觀光旅館業經營策略之研究-策略矩陣分析法之應用。國立政治大學企業管理研究所碩士論文。
黃凱筵 (民86)。台灣國際觀光旅館對觀光教育培育人力需求之研究。中國文化大學觀光事業研究所碩士論文。
黃英忠 (民87)。人力資源管理。台北：三民書局。
黃良振 (民83)。觀光旅館業人力賞源管理。台北：中國文化大學。
黃朝盟 (民88)。21世紀公務人力資源發展之策略議題管理，中國行政評論，9(1)，75-102。
黃純德 (民89)。餐飲顧客滿意屬性矩陣之探討。第五屆餐飲管理學術研討會論文集，101-120。
黃家齊 (民89)。人力資源管理系統內部契合與組織績效之關聯性研究：全形理論觀點,中山管理評論，8(3)，511-536。
黃朝盟 (民88)。「21世紀公務人力資源發展之策略議題管理」。中國行政評論，9(1)，75-102。
黃麗蓮 (民82)。以系統動力學研究保險人、被保險人、及醫療機構之決策互動對健保財務與品質的影響。國立中山大學企業管理研究所碩士論文。
陳文蓉 (民87)。員工利他行為對服務績效影響之研究-以台灣地區銀行業為例。元智大學管理研究所碩士論文。
陳中立 (民80)。警察行政法。80年1月增訂版。
陳鎮江 (民87)。組織員工策略性活動之探討，中國行政評論，7(4)，123-154。
陳明裕 (民90)。薪獎制度與管理實務。台北：自版。
陳素蘭 (民87)。我國環保機關策略性人力資源規劃之研究。國立政治大學公共行政研究所碩士論文。
陳孟謙 (民87)。企業策略、人力資源策略、人力資源管理效能與組織績效關係之研究-以台灣高科技產業為例。國立成功大學國際企業研究所碩士論文。
陳春蘭 (民90)。從策略性人力資源發展觀點探討公務人力培訓之研究-以台北市及高雄市政府為個案分析。國立台北大學公共行政暨政策學系碩士論文。
陳加屏 (民88)。系統動力學模式結構層次高槓桿決策函數產生方法之研究。國立中山大學企業研究所博士論文。
陳玉山 (民90)。人力資源管理的新途徑：能力基礎的觀點，行政管理論文選輯，13，317-340。
陳秀珠 (民84)。國際觀光旅館顧客需求滿意度與再宿意願關係之研究─以圓山大飯店為例。中國文化大學觀光事業研究所碩士論文。
陳奕穎 (民85)。臺灣地區銀行經營效率之評估與探討。雲林技術學院企業管理技術研究所碩士論文。
陳幼芳 (民89)。員工升遷誘因與獎酬契約之研究。國立台北大學會計系碩士論文。
陳基弘 (民86)。以系統動力學研究地雷結構與決策自由度之關係-實驗研究與個案研究。國立中山大學企業管理研究所碩士論文。
陳堯帝 (民92)。餐飲管理。台北：揚智文化。
陳堯帝 (民90)。餐飲服務。台北：揚智文化。
陳麗文 (民86)。餐飲管理科及非餐飲管理科畢業生工作表現之比較研究。中國文化大學生活應用科學研究所碩士論文。
張火燦 (民85)。策略性人力資源管理。台北：揚智文化。
張清滄 (民81)。薪酬管理實用。高雄：前程出版社有限公司。
張源雄 (民69)。電信人員升遷制度運作之研究。國立交通大學管理科學研究所碩士論文。
張德儀 (民92)。台灣地區國際觀光旅館資源能力與經營績效因果關係之研究。銘傳大學管理科學研究所博士論文。
張玉繯 (民87)。連鎖餐飲業員工之工作滿足與離職傾向研究-以某牛排沙拉連鎖餐廳為例。東吳大學企業管理研究所碩士論文。
郭進隆譯 (民83)。第五項修練。台北：天下文化。
郭穎昌 (民86)。企業員工福利制度之經濟分析。中國文化大學勞工研究所碩士論文。
游玉梅 (民83)。澳洲公務人力資源發展的策略模式，人事月刊，18(1)，73-80。
莊善任 (民85)。企業福利對企業內勞資關係的影響--以半導體業為對象。中國文化大學勞工研究所碩士論文。
曾雅彩 (民84)。動態決策過程中資訊分析方法之比較研究。國立中山大學資訊管理研究所碩士論文。
曾詩穎 (民88)。員工薪資福利滿意度對企業績效影響之研究-以在台美日台電子資訊業為例。中國文化大學企業管理研究所碩士論文。
經濟部 (民90)。國民經濟動向統計季報。
詹森 (民85)。台灣地區商務旅館經營管理研究。國立政治大學企業管理研究所碩士論文。
楊碩英 (民81)。培養企業經營者思考能力訓練學程之研究。國科會研究。
楊雅媛 (民86)。產業環境、事業策略與企業文化對人力資源管理策略及組織績效之影響。國立中央大學企業研究所碩士論文。
楊志輝 (民83)。策略相關因素、企業文化類型、人力資源管型態與人力資源管理績效關係之研究。國立中山大學企業研究所碩士論文。
楊慧華 (民90) 。企業文化、企業願景、經營策略與經營績效之關係研究~以台灣地區國際觀光旅館為例。國立成功大學企業管理學系碩士論文。
楊繼明 (民87)。人力資源發展策略的整合分析架構之初探，人力發展月刊，52，16-25。
楊豪森 (民88)。社會變遷、人口結構下之人力資源運用，人力發展月刊，64，5-15。
楊麗華 (民91)。員工工作生活品質滿意度與個人工作績效關係之探討。國立中央大學人力資源管理研究所碩士論文。
楊震寰 (民80)。人力資源規劃觀念及實務，人力資源經理雜誌創刊號，11。
楊國樞主編(民87)。社會及行為科學研究法。台北市：東華書局。
廖麗佳 (民87)。人力資源策略、教育訓練政策與人力資源績效的關係。國立台灣師範大學工業科技教育研究所碩士論文。
廖姿宜 (民92)。全球化競爭時代企業人力資源運用策略之探討—以廣告服務業為例。中國文化大學勞工研究所碩士論文。
齊若蘭譯 (民89)。第五項修練。台北：天下文化。
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