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研究生: 連姵妤
Lian, Pei-Yu
論文名稱: 廣告行銷產業知覺組織支持與員工創新行為之關聯性研究—以敬業貢獻為中介變項
A Study on the Relationships among Perceived Organizational Support, Engagement and Employee Innovation Behaviors in Advertising Industry
指導教授: 黃能堂
Huang, Neng-Tang
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2018
畢業學年度: 106
語文別: 中文
論文頁數: 90
中文關鍵詞: 知覺組織支持敬業貢獻員工創新行為
英文關鍵詞: perceived organizational support, engagement, employee innovation behavior
DOI URL: http://doi.org/10.6345/THE.NTNU.DTAHRD.025.2018.F06
論文種類: 學術論文
相關次數: 點閱:163下載:11
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  • 本研究旨在探討廣告行銷產業中行銷企劃員工之知覺組織支持、敬業貢獻與員工創新行為三者間之關聯性,其中敬業貢獻可分為三個構面,分別為活力、奉獻與專注,員工創新行為則分為構想產生、構想推展與構想實現。且試圖理解是否員工會因知覺組織支持增加後,而產生敬業貢獻之心理動機,進而影響員工發展創新行為。本研究擬以社會交換理論、資源保護理論與創新運作行為理論視為研究理論之基礎,採問卷調查法進行研究,以廣告行銷產業員工為調查對象,透過便利抽樣選取樣本,共計回收153份有效問卷。經敘述統計、單一樣本t檢定、相關分析、迴歸分析與結構方程模式此五種統計分析後,本研究獲得結果如下:知覺組織支持將正向影響敬業貢獻,敬業貢獻將正向影響員工創新行為,知覺組織支持將正向影響員工創新行為,與敬業貢獻在知覺組織支持與員工創新行為間具有中介效果。

    This study aimed to explore the relationships among the perceived organizational support, engagement (vigor, dedication, and absorption) and employee innovation behaviors (idea generation, idea promotion, and idea realization) in advertising industry. Trying to understand whether employee’s perceived organizational support helps to increase to his/her engagement and his/her employee innovation behaviors. This study intended to use social exchange theory, resource protection theory and innovative work behavior theory as the basis theories of the research structure. Research data was collected from the employees in advertising company through a questionnaire survey. Totally, 153 valid questionnaires were returned. As a result of statistical analyses, the results of this study are as follows: perceived organizational support positively affected engagement, engagement positively affected employee innovation behavior, perceived organizational support positively affected employee innovation behavior, and engagement is completed media on the perceived organizational support and employee innovation behavior.

    謝 誌 i 中文摘要 iii ABSTRACT iv 目 錄 v 表 次 vii 圖 次 ix 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的與待答問題 4 第三節 研究範圍與限制 5 第四節 重要名詞釋義 7 第二章 文獻探討 9 第一節 知覺組織支持 9 第二節 敬業貢獻 15 第三節 員工創新行為 18 第四節 知覺組織支持、敬業貢獻與員工創新行為 22 第三章 研究設計與實施 29 第一節 研究架構與假設 29 第二節 研究對象 30 第三節 研究工具 31 第四節 實施程序 38 第五節 資料處理 41 第四章 結果與討論 43 第一節 樣本特性 43 第二節 各變項與題項之資料特性與單一樣本t檢定 46 第三節 知覺組織支持、敬業貢獻與員工創新行為之間的關係 51 第四節 敬業貢獻於知覺組織支持與員工創新行為之中介效果 55 第五章 結論與建議 61 第一節 研究結論 61 第二節 研究建議 63 參考文獻 69 一、中文部分 69 二、外文部分 70 附 錄 81 附錄一、知覺組織支持、敬業貢獻與員工創新行為調查問卷 82 附錄二、量表中英對照表 85 附錄三、廣告行銷產業知覺組織支持與員工創新行為之關聯性研究專家內容效度修正對照表 87

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