簡易檢索 / 詳目顯示

研究生: 胡欣宜
Hu, Hsin-Yi
論文名稱: 轉換型領導對員工工作滿意度之影響:組織認同與內在動機之中介效果
The Impact of Job Satisfaction on employee under Transitional Leadership: Mediating effect of Organizational Identity and Intrinsic Motivation
指導教授: 謝慧賢
Hsieh, Hui-Hsien
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2019
畢業學年度: 107
語文別: 中文
論文頁數: 65
中文關鍵詞: 轉換型領導組織認同內在動機工作滿意度
英文關鍵詞: transformational leadership, job satisfaction, organizational identity, intrinsic motivation
DOI URL: http://doi.org/10.6345/NTNU201900877
論文種類: 學術論文
相關次數: 點閱:96下載:34
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 本研究採用轉換型領導為前因變項,工作滿意度作為結果變項,再以組織認同與內在動機作為中介變項,探討在轉換型領導下的員工,組織認同與內在動機於影響工作滿意度的程度。本研究採用問卷調查法,以企業一般員工作為研究樣本,總共收集了266份問卷,採用描述性統計分析、信度分析、相關分析、中介分析進行研究,研究結果顯示,員工於知覺轉換型領導下,個人對組織認同知覺的程度越高,且員工的內在動機也有所提升,並透過中介分析轉換型領導與工作滿意度間的關聯性,分別加入中介效果組織認同與內在動機,皆顯示組織認同與內在動機分別於轉換型領導與工作滿意度是有中介效果的。最後,我們根據研究結果提出理論層面及管理意涵。

    This study adopts transformational leadership as an independent variable, job satisfaction as a dependent variable, organizational identity and intrinsic motivation as intervening variable. We discuss under the style of transformational leadership whether it will affect organizational identity and intrinsic motivation and job satisfaction to employees. By questionnaire method,we collected 266 questionnaires from the general employees of the company as research sample. What’s more, we use SPSS by the ways of descriptive statistical analysis, reliability analysis, correlation analysis, and intermediary analysis. The results shows that employees were aware under the transformational leadership, they get the higher the degree of organizational identity and intrinsic motivation. Through the mediation analysis the relationship between transformational leadership and job satisfaction, we take organization identity and intrinsic motivation respectively as intervening effect. The result shows organizational identity and intrinsic motivation which display a mediating effect between transitional leadership and job satisfaction. Finally, we propose theoretical and management implications based on the research results.

    誌謝 i 中文摘要 ii ABSTRACT iii 目 錄 iv 表 次 vi 圖 次 vii 第一章 緒 論 1 第一節 研究背景與動機 1 第二節 研究目的 4 第三節 名詞解釋 5 第四節 研究流程 6 第二章 文獻探討 7 第一節 轉換型領導 7 第二節 組織認同 10 第三節 內在動機 13 第四節 工作滿意度 15 第五節 各變項間之關係探討 18 第三章 研究設計與實施 24 第一節 研究架構 24 第二節 研究假設 25 第三節 研究對象與程序 26 第四節 研究工具 27 第五節 資料處理與分析 29 第四章 研究結果 31 第一節 敘述性統計 31 第二節 測量模式分析 33 第三節 相關分析 36 第四節 假設驗證 38 第五章 結果討論與建議 42 第一節 討論 42 第二節 管理意涵 45 第三節 研究限制與後續研究建議 47 參考文獻 48 一、中文部份 48 二、外文部份 54 附 錄 63 附錄一、問卷 63

    一、中文部份
    毛筱艷(2010)。國際觀光飯店員工工作滿意度與服務品質關係之研究- 以員工性別為干擾變數。多國籍企業管理評論,4(1),1-12。
    王正慧、黃同圳(2010)。全氣候、領導風格及內控人格對記者績效之影響:工作自 主性之調節效果。中山管理評論,18(4),1115 - 1138。
    王亞德(2014)。組織信任對工作投入影響之研究─以工作滿意度為中介 變項。科技與人力教育季刊,1(2),1-19。
    王淑敏(2012)。轉換型領導、組織認同與組織公民行為關係之研究-以台灣國際獅子會300-E1區為例。國立高雄大學高階經營管理碩士(EMBA)在職專班碩士論文,高雄市。
    王綉燕(2012)。社會化、個人-組織契合度、轉換型領導與組織認同之關係研究-以G公司為例。國立高雄大學高階經營管理碩士(EMBA)在職專班碩士論文,高雄市。
    王豫萱、胡昌亞(2013)。再探組織認同之本質:2002 ~ 2012 之研究回顧與前瞻。人力資源管理學報,13(4),107-137。
    王叢桂、羅國英(2010)。華人工作價值與工作契合度 對工作滿意度與組織承諾度的影響。應用心理研究,48,199-238。
    杜佩蘭、曾榮豐、黃英忠、施瑞峰(2009)。領導行為、組織學習與組織認同關係之研究。管理實務與理論研究,3(1),45-67。
    邱柏松、戴志璁(2007)。組織認同、員工忠誠度、人力資本及組織效能之研究-以商業銀行為例。管理研究學報,7(2),227-255。
    李俊賢、黃芳銘、鍾莉容(2010)。組織支持、組織認同與服務導向組織公民行為:餐旅飯店服務人員的實證。休閒事業研究,8(2),49-67。
    李語譁(2010)。內部行銷對工作滿意度、組織認同與忠誠行為之影響-以H公司個案為例。逢甲大學經營管理碩士在職專班,台中市。
    周少凱、沈琬雯、王介楷(2015)。部門主管領導風格與領導效能對於員工工作績效之影響-以建設公司為例。嶺東學報,37,43-70。
    周聰佑、陳彥延、吳佳玲(2012)。企業履行社會責任對員工組織公民行為之影響。商管科技季刊,13(2),165-190 。
    房美玉(2002)。台灣半導體產業之組織文化對於內外工作動機與工作績效及工作滿意度間關連性的影響。管理評論,21(3),69-96
    林俊瑩(2010)。工作滿意度、組織承諾與離職意圖: 中小學教師與其他職業之比較。教育實踐與研究,23(1),1-30。
    紀乃文、王誼臻(2014) 轉換型領導與部屬工作績效:探討部屬適配知覺的中介效果及部屬適應性特質的干擾效果。組織與管理,7(2), 81-126。
    紀乃文、石蕙菱、郭智涵(2015)。建言或諫言?探討員工正、負向心情與建言行為的關係:轉換型與交易型領導的干擾效果。管理學報,32(1), 43-68。
    唐永泰(2006)。轉換型領導、工作動機與員工創新行為的關係。人力資源管理學報,6(4),47-66。
    徐佳蓉(2006)。如何提供組織認同?探討人力資源管理活動和轉換型領導之角色。義守大學企業管理學系碩士班碩士論文,高雄市。
    徐瑋伶、鄭伯壎(2002)。組織認同:理論與本質之初步探索分析,中山管理評論,10,45-64。
    陳怡光、張端訓、邱瓊萱、魏中仁(2013)。工作控制、工作壓力及社會支持對員工的工作滿意度及組織承諾的影響。輔仁醫學期刊,11(3),187-196。
    陳彥君、許含笑(2013)。提升工作團體認同:探討轉換型領導與部屬性格之角色,人力資源管理學報,13(2),73-100 。
    陳竣璿(2015)。企業社會責任、員工工作滿意度及組織認同之關聯性研究。國立臺北科技大學技術及職業教育研究所碩士論文,台北市。
    陳曉暄(2010)。主管領導風格與激勵制度對員工工作滿意之影響。淡江大學國際貿易學系國際企業學碩士班學位論文,新北市。
    陳龍、徐敏耕、徐宗福(2013)。醫療資訊人員工作投入、工作壓力及工作 滿意度之探討。醫務管理期刊,14(2),107-127。
    張春興(2010)。現代心理學: 現代人研究自身問題的科學。臺灣東華書局股份有限公司。
    許琬娸(2013)。異文化管理對轉換型領導與工作績效之干擾影響-以多國籍壽險業為例。多國籍企業管理評論,7(1),1-21。
    許順旺、林顯邦、張姮燕(2011)。 國際觀光旅館客房部門員工壓力源、組織認同與績效表現之相關研究:以調適行為為干擾變項。人力資源管理學報,11(1),1-25。
    梁雙蓮(1984),中央行政機關公務人員組織認同的研究,臺灣大學政治學研究所博士論文,台北市。
    曾信超、康榮民(2010)。轉換型領導、組織變革不確定感與組織承諾關係之研究―以調節焦點為中介變數。中山管理評論。18(4),915-948。
    黃盈彰(2002)。中小學教師工作滿意度特性之研究--與高層專業人員等職業類別做比較。教育與心理研究,25(1),149-177。
    黃美桓(2008)。轉換型領導、員工內在動機與組織承諾對組織公民行為之影響-以公部門為例。國立中央大學企業管理研究所碩士論文,桃園市。
    黃新福、林孟錡(2013)。資訊交換與團隊認同對於團隊績效的影響。管理資訊計算,2(2),168-192。
    黃致豪(2014)。員工對主管的知覺關係品質與偏好領導模式之關聯-以大台北運動俱樂部為例。未出版碩士論文。台北海洋技術學院海洋運動休閒系,台北市。
    黃穗芬、林靜娟、宋琇鈺、陳鳳櫻(2001)。護理人員工作壓力、工作滿意度、 組織承諾和離職傾向關係的探討。弘光學報,63,25-34。
    楊慕理(2009)。臺灣公關公司主管轉換型領導對員工工作滿意度影響研究,中國經濟評論,9(6), 27-36。
    溫金豐、林裘緒、錢書華(2011)。轉換型領導與組織認同:領導者組織典範性知覺的調節效果。臺大管理論叢,21(2),265-285。
    詹瑞宏(2012)。資訊人員工作動機、工作特性、工作滿意度與組織承諾相關研究。淡江大學資訊管理學系碩士在職專班學位論文。新北市。
    鄞惠君(2002)。海陸輪調制度對海陸勤人員工作滿足與組織承諾之相關探討-以A公司海陸勤人員為例。未出版碩士論文,國立中山大學,高雄市。
    廖又生、陳正道、張寶仁(2013)。製藥產業員工工作價值觀與工作士氣對工作滿意度影響 之研究:以瑞安大製藥廠為例。亞東學報,33,131-148。
    廖良文、林文政(2011)。高績效工作系統於轉換型領導與員工工作績效間之角色-跨層級調節效果之觀點。東吳經濟商學學報,73,29-66。
    廖見文(2012)。非營利組織志工的組織認同與工作投入關係之研究。多國籍企業管理評論,6(2),1-21。
    廖盈琇(2009)。探討轉換型領導對於員工創造力之影響:內在動機、授權賦能與創新支持之中介效果。開南大學企業與創業管理學系碩士論文,桃園市。
    蔡雨利、余志文(2013)。工作滿意度與生命的意義關係之研究。工作與休閒學刊,4(1),79-86。
    蔡華華、張雅萍(2007)。 學習動機對學習成效之影響-以領導行為為干擾變數。中華管理學報,8(4),1-17。
    鄭伯壎、黃敏萍、周麗芳(2002)。家長式領導及其效能:華人企業團隊的證據。香港華人心理學報,3,85-112。
    鄭伯壎、謝佩鴛、周麗芳。校長領導作風、上下關係品質及教師角色外行為:轉換型式與家長式領導的效果,本土心理學研究,17,105-161。
    鄭雅婷、許惟翔、邱憲義(2015)。教師組織信任、組織承諾、學校組織氣氛對工作滿意度的影響。朝陽人文學刊,13(2),97-116。
    樊景立、鄭伯壎(2000)。華人組織的家長式領導:一項文化觀點的分析。 本土心理學研究,13,126-180。
    劉廷揚、許祺妮(2013)。以轉換型領導為觀點-探討牧羊人領導、僕人式領導與德行領導。臺北海洋技術學院學報,6(1),96-111。
    蕭靜雅、賴于婷(2015)。國際觀光旅館員工之職場幸福感、留任意願之相關性研究–以工作滿意度為中介變數。觀光與休閒管理期刊,3(2),31-42。
    賴彥如(2012)。員工內在動機與工作滿意度、工作績效之研究-以組織認同為中介變數,國立中正大學企業管理學系碩士班碩士論文,嘉義縣。
    謝安田、蔡美賢(2008)。部屬知覺主管領導效能與其工作動機之關係:以工作特性為干擾變數。文大商管學報,13(2),1-23。
    王曉菡(2008)。華人工作動機與工作滿意度及組織承諾之關聯研究。國立中央大學人力資源管理研究所碩士論文。桃園縣。
    李建宏(2017)。工作動機與正向心理資本對工作滿意度之影響探討:以海軍艦艇士官、士兵為例。淡江大學公共行政學系公共政策碩士論文。新北市。
    張建文(2013)。工作擴大化、工作動機與工作滿意度關係之研究-以國民小學教師為例。大葉大學管理學院碩士倫文。彰化縣。
    嚴玉華、龔志銘(2015)。醫院志工之工作動機、工作投入與工作滿意度相關性之研究-以某區域醫院為例。醫院,48(5),22-34。
    林思婷(2012)。企業倫理價值對於領導者與部屬的交換關係、組織認同、組織承諾與工作滿意度的影響-以金融產業為例。朝陽科技大學保險金融管理系碩士論文。台中市。
    陳澤義、黃旭男、劉佑(2009)。國軍軍官轉換型領導、工作滿意度、組織信任、組織承諾與軍官自發行為之研究。國防雜誌。23(6),34-48。

    二、外文部份
    Amabile, T.M., Hill, K.G., Hennessey, B.A., &Tighe, E.M. (1994). The work preference inventory: Assessing intrinsic and extrinsic motivational orientations. Journal of Personality and Social Psychology ,66(5), 950-967.
    Aryee, S., Budhwar, P. S., & Chen Z.X. (2000). Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model. Journal of Organizational Behavior, 23(3), 267-285.
    Ashforth, B., & Mael, F. (1989). Social identity theory and the organization. Academy of Management Review, 14(1), 20-39.
    Avolio, B. J.,& Bass, B. M. (2004). Multifactor leadership questionnaire: Third edition manual and sampler set. CA: Mind Garden.
    Avolio, B. J., Zhu, W. C., Koh, W.,& Bhatia, P. (2004). Transformational leadership and organizational commitment: mediating role of structural distance. Journal of organizational behavior, 25(8), 951-968.
    Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical consideratons. Journal Of Personality and Social Psychology, 51(6), 1173.
    Bass, B. M. (1985). Leadership and performance beyond expectations. New York: Free Press.
    Bass, B. M.,& Avolio, B. J. (1990).The implications of transactional and transformational leadership for individual, team, and organizational development. Research in Organizational Change and Development,4,231-272.
    Bass, B.M. , Avolio,& Bruce J. (1990). Transformational leadership development: Manual for the multifactor leadership questionnaire. Consulting Psychologists Press Palo Alto, CA.
    Lennette, J. B., & Francis, J. F. (2006). Leadership style and regulatory mode: Value from fit? Organizational Behavior and Human Decision Processes, 100(2), 216-230.
    Arthur, P. B., Gerald, L. R.,& Ramon, J. A. (1977). The intrinsic extrinsic dichotomy toward conceptual clarity. Academy of Management Review, 2(3), 496-500.
    Buchanan, B. (1974). Building organizational commitment: The socialization of managers in work organization. Administrative Science Quarterly, 19,533-546.
    James, M. B. (1978). Leadership. NY: Harper & Row.
    Cable, D. M., & DeRue, D. S. (2002). The convergent and discriminant validity of subjective fit perceptions. Journal of Applied Psychology, 87,875-884.
    Cammann, C., Fichman, M., Jenkins, G. D., & Klesh, J. (1983). Michigan organizational assessment questionnaire. In S. E. Seashore, E. E. Lawler, P. H. Mirvis, & C. Cammann (Eds.), Assessing organizational change: A guide to methods, measures, and practices.71-138. New York: Wiley-Interscience.
    Cheney, G. (1983). On the various and changing meanings of organizational membership: A field-Study of organizational identification. Communication Monographs, 50, 342-362
    Cole, M., & Bruch, H. (2006). Organizational identity strength, identification, and commitment and their relationships to turnover intention: Does organizational hierarchy matter. Journal of Organizational Behavior, 27(5), 585-605.
    Connell, J., Ferres, N.,& Travaglione, T. (2003). Engendering trust in manager-subordinate relationships: Predictors and outcomes. Personnel Review, 32(5), 569-587.
    Dale, K., & Fox, M. L. (2008). Leadership style and organizational commitment: Mediating effect of role stress. Journal of Managerial Issues, 20, 109-131.
    Den Hartog, D. N., Van Muijen, J. J., & Koopman, P. L. (1997). Transactional versus transformational leadership: An analysis of the MLQ. Journal of Occupational and Organizational Psychology, 70(1), 19-34.
    Detert, J. R., & Burris, E. R. (2007). Leadership behavior and employee voice: Is the door really open. Academy of Management Journal, 50(4), 869-884.
    Dirks, K. T.,& Ferrin, D. L. (2002). Trust in leadership: meta-analytic findings and implications for research and practice. Journal of Applied Psychology, 87(4), 611-628.
    Dukerich, J., Golden, B., & Shortell, S. (2002). Beauty is in the eye of the beholder: The impact of organizational identification, identity, and image on the cooperative behaviors of physicians. Administrative Science Quarterly, 47(3), 507-537.
    Dutton, J., Dukerich, J., & Harquail, C. (1994). Organizational images and member identification. Administrative Science Quarterly, 39(2), 239-263.
    Dyer, L., & Parker, D. F. (1975). Classifying outcomes in work motivation research: An examination of the intrinsic-extrinsic dichotomy. Journal of Applied Psychology, 60(4), 455.
    Epitropaki, O., & Martin, R. (2005). The moderating role of individual differences in the relation between transformational/transactional leadership perceptions and organizational identification. The Leadership Quarterly, 16, 569-589.
    Epitropaki, O. (2012). A multi-level investigation of psychological contract breach and organizational identification through the lens of perceived organizational membership: Testing a moderated-mediated model. Journal of Organizational Behavior, 34, 735-917.
    Feather, N. T., & Rauter A. K. (2004). Organizational citizenship behaviors in relation to job status, job insecurity, organizational commitment and identification, job satisfaction and work values. Journal of Occupational and Organizational Psychology, 77(1), 81-94.
    Claes F.,& David F. (1981). Evaluating structural equation models with unobervables and measurement error. Journal of Marketing Research, 18, 39-50.
    Frederic G., Robert J. V.,& Céline M. B. (2000). On the assessment of situational intrinsic and extrinsic motivation: The situational motivation scale. Motivation and Emotion, 24(3), 175-213.
    Gagné, M., Forest, J., Vansteenkiste, M., Crevier-Braud, L., Van Den Broeck, A.,& Aspeli, A. (2015). The multidimensional work motivation scale: Validation evidence in seven languages and nine countries. Journal of Work and Organizational Psychology, 24, 178-196.
    Haken, V. E., & Jamel, C. (2006). Relationship between leadership power base and job stress of subordinates: Example from boutique hotels. Management Research News, 29, 285-297.
    Herbert, T. T. (1976). Dimensions of organizational behavior. New York: Collier
    Hogg, M. A., & Terry, D. J. (2003). Social identity processes in organizational contexts. Philadelphia, PA: Psychology Press.
    Hoppock, R.(1935). Job satisfaction. NY: Harper.
    Iyer, V., Bamber, E., & Barefield, R. (1997). Identification of accounting firm alumni with their former firm: Antecedents and outcomes. Accounting, Organizations and Society, 22(3/4), 315-336.
    Kanungo, R. N., & Hartwick, J. (1987). An alternative to the intrinsic-extrinsic dichotomy of work rewards. Journal of Management, 13(4), 751.
    Kark, R., Shamir, B., & Chen, G.(2003). The two faces of transformational leadership: Empowerment and dependency. Journal of Applied Psychology, 88 (2), 246-255.
    Kelley, R. E. (1988). In praise of followers. Harvard Business Review, 1-8.
    Kelly, R. E.(1992).The power of followership: how to create leaders people want to follow and followers who lead themselves. New York: Doubleday.
    Knight, C., & Haslam, S. A. (2010). Your place or mine? Organizational identification and comfort as mediators of relationships between the managerial control of workspace and employees’ satisfaction and well-being. British Journal of Management, 21, 717-735.
    Kreiner, G. E., & Ashforth, B. E. (2004). Evidence toward an expanded model of organizational identification. Journal of Organizational Behavior, 25, 1-27.
    Mael, F. A., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13, 103-123.
    Mael, F. A., & Tetrick, L. E. (1992). Identifying organizational identification. Educational and Psychological Measurement, 52, 813-824.
    McNeese-Smith, D. (1996). Increasing employee productivity, job satisfaction, and organizational commitment. Hospital & Health Service Administration, 41: 160-175.
    Miller , J., Job D. ,&Vassilev, V. (2000). Principles in the evolutionary design of digitalcircuits-part I. Genetic Program and Evolvable Machines, 1 , 7-36.
    Miller, V. D., Allen, M., Casey M. K., & Johnson, J. R. (2000). Reconsidering the organizational identification questionnaire. Management Communication Quarterly, 13(4), 626-658.
    Mohan, S. (2010). Labor productivity of Tamil Nadu state transport corporation. IUP Journal of Infrastructure, 8(1/2), 59-71.
    Moss, S. A., McFarland, J., Ngu, S., & Kijowsha, A. (2007). Maintaining an open mind to closed individuals: The effect of resource availability and leadership style on the association between openness to experience and organizational commitment. Journal of Research in Personality, 41(2), 259-275.
    Northouse, P. (2001). Leadership: Theory and Practice. Second Edition. C.A.: Sage Publications.
    Pawar, B. S. ,& Eastman, K. K. (1997). The Nature and iplications of cntextual ifluences on tansformational ladership: A cnceptual eamination, Academy of Management review, 22(1), 80-109.
    Podsakff, P. M., MacKenize, S. B., & Bommer, W. H. (1996). Transformational leader behaviors and substitutes for leadership as determinants of employee satisfaction, commitment, trust, and organizational citizenship behaviors. ournal of Management, 22(2), 259-298.
    Podsakoff, P.M., MacKenzie, S.B., Moorman, R.H. , &Fetter, R. (1990). Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. Leadership Quarterly, 1 (2), 107-142.
    Porter, L. W., & Lawer, R. E. (1973). Organizational, work, and personal factors in employee turner and absenteeism. Psychological Bulletin, 88, 151-176.
    Price, J.L. (1997). The study of turnover. Ames: The Iowa State University Press.
    Reade, C. (2001). Dual identification in multinational corporations: Local managers and their psychological attachment to the subsidiary versus the global organization. International Journal of Human Resource Management, 12(3), 405-424.
    Rhoades, L.,& Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698-714.
    Riggle, R., Edmondson, D., & Hansen, J. (2009). A meta-analysis of the relationship between perceived organizational support and job outcomes: 20 years of research. Journal of Business Research, 62(10), 1027-1030.
    Riketta, M. (2005). Organizational identification: A Meta-analysis. Journal of Vocational Behavior, 66(2), 358-384.
    Riketta, M., & Dick, R. V. (2005). Foci of attachment in organizations: A meta-analytic comparison of the strength and correlates of workgroup versus organizational identification and commitment. Journal of Vocational Behavior, 67, 490-510.
    Robbins, S. P. (2001). Essentials of organizational behavior. London: Prentice-Hall.
    Shamir, B., House, R. J., & Arthur, M. B. (1993). The motivational effects of charismatic leadership: A self-concept based theory. Organization Science, 4(2), 1-17.
    Udechukwu, I. I. (2007). The influence of intrinsic and extrinsic satisfaction on organizational exit(voluntary turnover): Evidence from a correctional setting. Journal of Applied Management and Entrepreneurship, 12(1), 127-141.
    Uhl-Bien, M. (2006). Relational leadership theory: Exploring the social processes of leadership and organizing. The Leadership Quarterly, 17, 654-676.
    Van Dick, R., Hirst, G., Grojean, M. W., & Wieseke, J. (2007). Relationships between leader and follower organizational identification and implications for follower attitudes and behaviour. Journal of Occupational and Organizational Psychology, 80,133-150.
    Vecchio, R. P., Justin, J. E., & Pearce, C. L. (2008). The utility of transactional and transformational leadership for predicting performance and satisfaction within a path-goal theory framework. Journal of Occupational and Organizational Psychology, 81(1) ,71-82.
    Walumbwa, F. O.,& Hartnell, C. A. (2011). Understanding transformational leadership-employee performance links: The role of relational identification and self-efficacy. Journal of Occupational and Organizational Psychology, 84,153-172.
    Walumbwa, F. O., Avolio, B. J., & Zhu, W. (2008). How transformational leadership weaves its influence on individual job performance: The role of identification and efficacy beliefs. Personnel Psychology, 61(4), 793-825.
    Wegge, J., Van Dick, R., Fisher, G. K., Wecking, C., & Moltzen, K. (2006). Work motivation, organizational identification, and well-being in call centre work. Work and Stress, 20, 60-83.
    Weiss, D.J., Dawis, R.V. England, G.W.,& Lofquist, L.H. (1967), Manual for the minnesota satisfaction Questionnaire. Minnesota Studies in Vocational Rehabilitation ,22.
    Whittington, J. L., Goodwin, V. L., & Murray, B. (2004). Transformational leadership, goal difficulty, and job design: independent and interactive effects on employee outcomes. The Leadership Quarterly, 15(5), 593-606.
    Yukl, G. (1998). Leadership in organizations. Upper Saddle River, NY.
    Yukl, G. A.(1989).Managerial leadership: A review of theory and research. Yearly Review of Management, 15(2), 251-289.
    Yukl, G. A., (2001). Leadership in organizations, 5, Upper Saddle River, NJ: Prentice Hall.
    Zohar, D. ,& Luria, G., (2004). Climate as a social-cognitive construction of supervisory safety practices: Scripts as proxy of behavior patterns. Journal of Applied Psychology, 9(2), 322-333.

    下載圖示
    QR CODE