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研究生: 胡林煥
Hu, Lin-Huan
論文名稱: 企業甲級男女排球聯賽經營關鍵成功因素之研究
The Study of Key Success Factors in Top Volleyball League Operation Management
指導教授: 吳吉政
Wu, Jei-Zheng
鄭志富
Cheng, Chih-Fu
口試委員: 葉煌典
Yeh, Hwang-Deng
陳美燕
Chen, Mei-Yen
黃啟祐
Huang, Chi-Yo
吳吉政
Wu, Jei-Zheng
鄭志富
Cheng, Chih-Fu
口試日期: 2023/06/02
學位類別: 博士
Doctor
系所名稱: 體育與運動科學系
Department of Physical Education and Sport Sciences
論文出版年: 2023
畢業學年度: 111
語文別: 中文
論文頁數: 108
中文關鍵詞: 賽會管理職業運動卓越經營
英文關鍵詞: event management, professional sports, business excellent
研究方法: 德爾菲法準則相似群集分析法DEMATELDANP
DOI URL: http://doi.org/10.6345/NTNU202301573
論文種類: 學術論文
相關次數: 點閱:113下載:16
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  • 本研究目的旨在探討企業甲級男女排球聯賽經營因素,建構未來經營管理的目標與策略。研究方法以立意取樣方式,以熟悉排球運動和運動管理的專家學者為研究對象共計9位。使用質化與量化混合研究進行,以文獻分析、專家訪談、修正式德爾菲法、準則相似群集法、DEMATEL與DANP方法,分析專家學者的意見。研究結果歸納企業甲級男女排球聯賽經營之關鍵構面為「企業加盟」、「聯盟經營」、「制度規章」、「資訊科技」與「場館經營」共5個構面,關鍵準則為「成立新企業球隊」、「門票販售」、「企業社會責任」、「行銷」、「商品開發」、「競賽章程」、「薪資」、「外籍選手」、「資訊系統」、「轉播品質」、「專業增能培力」、「賽會規格」、「交通接駁」與「國際交流」共14項準則。研究發現經營關鍵以「聯盟經營」為優先改善發展目標,其效果可以影響並提升其他另外4個因素,最終達到「企業加盟」為成功目標。「企業加盟」為構面權重第1,準則因素以「行銷」為權重第1,「賽會規格」為權重第2,重視企排行銷策略與方式搭配賽會規格的提升,將是聯賽經營成功的關鍵因素。最後,本研究結果能幫助企排營運單位建立經營策略,提供策略實施優先順序與目標,進而提升賽會規模,以朝卓越經營邁進。

    This study aims to explore the Top Volleyball League (TVL) operating factors in Taiwan and construct the goals and strategies for future management. The research method adopts purposive sampling, and the research subjects are nine experts and scholars familiar with volleyball and sports management. A mixed-methods research is conducted, using literature analysis, expert interviews, modified Delphi method, similarity-based clustering for criteria, DEMATEL, and DANP methods to analyze the opinions of experts and scholars. The research results identify five dimensions of the operation of the TVL: “corporate chain,” “league operation,” “league regulation,” “information technology,” and “stadium operation.” The criteria are 14 items: “to create a new team,” “ticket sales,” “corporate social responsibility,” “marketing,” “product development,” “competition rules,” “salary,” “foreign players,” “information system,” “broadcast quality,” “professional empowerment training,” “competition specifications,” “transportation connection” and “international exchange.” The research finds that the priority for improvement and development is “league operation,” which can affect and enhance the other four dimensions and ultimately achieve the success goal of the “corporate chain.” “corporate chain” has the highest weight among the dimensions, establish operating strategies, and provides strategic implementation priorities and goals, the criteria “marketing” has the highest weight, followed by “competition specifications.” The research suggests that paying attention to the marketing strategy and method of TVL and matching it with the improvement of competition specifications are the key factors for the success of league operation. Finally, the research results can help the TVL operators establish operating strategies, provide strategic implementation priorities and goals, increase the scale of competition, and move towards excellent management.

    第壹章 緒論 1 第一節 研究背景 1 第二節 研究目的 9 第三節 研究問題 10 第四節 研究範圍 10 第五節 研究限制 10 第六節 研究重要性 10 第七節 重要名詞釋義 11 第貳章 文獻探討 13 第一節 企業甲級男女排球聯賽 13 第二節 運動賽事經營策略 19 第三節 多準則決策 23 第參章 研究方法 27 第一節 研究設計 27 第二節 研究對象 30 第三節 修正式德爾菲法 31 第四節 準則相似群集法 33 第五節 多準則決策分析 35 第肆章 研究結果 39 第一節 修正式德爾菲法 39 第二節 準則相似群集法 46 第三節 DEMATEL 51 第四節 DANP權重 72 第伍章 結論與建議 79 第一節 研究結論 79 第二節 研究限制 81 第三節 未來研究建議 81 第四節 研究貢獻與實務意涵 81 引用文獻 83 附件 99 修正式德爾菲法調查問卷 99 相似群集調查問卷 103 DEMATEL調查問卷 105

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