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研究生: 孔瑜
Kong, Yu
論文名稱: 基於過渡設計理念探索新常態生活的社會創新
Applying a Conceptual Framework of Transition Design to Explore the Changing of Social Innovation in New Normal
指導教授: 劉建成
Liu, Chien-Cheng
鄧成連
Teng, Cheng-Lein
口試委員: 劉建成
Liu, Chien-Cheng
鄧成連
Teng, Cheng-Lein
陳俊智
Chen, Chun-Chih
方菁容
Fang, Ching-Jung
梁桂嘉
Liang, Kuei-Chia
口試日期: 2024/12/12
學位類別: 博士
Doctor
系所名稱: 設計學系
Department of Design
論文出版年: 2025
畢業學年度: 113
語文別: 中文
論文頁數: 248
中文關鍵詞: 過渡設計社會創新設計方法設計策略研究方法新常態
英文關鍵詞: transitional design, social innovative, design methods, design strategies, research methods, new normal
研究方法: 個案研究法主題分析內容分析法半結構式訪談法焦點團體法
DOI URL: http://doi.org/10.6345/NTNU202500023
論文種類: 學術論文
相關次數: 點閱:14下載:0
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  • 本研究旨在探討過渡設計作為社會創新研究方法的可行性,特別聚焦於後疫情時代空間體驗的提升以及養護機構中高齡者社會隔離問題的解決。研究採用質性研究方法,包括文獻分析、案例研究及專家深度訪談。首先,本研究深入探討過渡設計的理論基礎,涵蓋其核心概念、原則與架構。研究結果顯示,過渡設計所具備的系統思維、長期願景、多方利益相關者參與及跨學科合作等特徵,使其在處理複雜社會議題方面具備優勢。這些特徵能夠促進全面性的問題理解和解決方案的制定,為社會創新研究提供新的方法論視角。
    本研究透過兩個個案研究深入探討過渡設計的應用,個案研究(甲)聚焦於後疫情時代空間體驗提升的實踐,採用PESTE(政治、經濟、社會、技術、環境)分析框架,全面識別並理解COVID-19對空間體驗與設計的影響。研究透過舉辦工作坊和進行半結構式訪談,邀請空間設計專家參與設計過程。結果顯示,過渡設計雖能促進多方利益相關者的參與與對話,但其作為研究方法的成效很大程度取決於工作坊主持人對過渡設計的理解和引導能力。若主持人未能有效引導參與者進行深入討論,則可能出現內容空泛或偏離主題的情況。個案研究(乙)聚焦於緩解養護機構中高齡者社會隔離問題,並提出一個涵蓋政策制定、環境設計與服務創新的全面解決方案框架。在此過程中,過渡設計作為研究方法推動了「未來社交」這一工具的發展,用以探索未來願景。因此,過渡設計研究方法確實能促進創新工具的產生,有助於對相關議題的深入探討。
    過渡設計作為一種系統性、參與性及前瞻性的設計方法,在應對複雜社會問題時展現出獨特的優勢與潛力。其不僅為解決具體問題提供新的思路與方法,也為推動更廣泛的社會變革提供理論與實踐支持。本研究的主要貢獻包括:擴展過渡設計理論的應用,豐富社會創新的方法,深化設計驅動系統變革的理解,並提出養老服務設計的新範式。同時,研究為後疫情時代的空間設計提供新視角,為緩解養護機構高齡者的社會隔離問題提供創新解決方案,為社會創新實踐者提供新工具與方法,為政策制定者提供系統性思考框架,並為跨學科樹立合作範例。未來研究建議擴展過渡設計的跨組織與跨文化應用,研究其與其他社會創新方法的結合,加強創造力運用,建立實務指引與培訓,探討政策應用,並進行長期效果評估,以完善此方法的可行性。本研究驗證了過渡設計在社會創新研究中的可行性,為應對複雜社會問題提供新的視角,並為未來研究提出新的方向。

    This research examines the feasibility of transition design as a research methodology for social innovation, specifically focusing on enhancing spatial experiences in the post-pandemic era and addressing social isolation among elderly residents in care facilities. The study employs qualitative research methods, including literature review, case studies, and expert in-depth interviews. The research begins with a comprehensive exploration of transition design's theoretical foundations, encompassing its core concepts, principles, and frameworks. Findings indicate that transition design's characteristics—systems thinking, long-term visioning, multi-stakeholder engagement, and interdisciplinary collaboration—provide distinct advantages in addressing complex social issues. These features facilitate comprehensive problem understanding and solution development, offering new methodological perspectives for social innovation research.
    Two case studies were conducted to investigate the application of transition design. Case Study A focused on enhancing spatial experiences in the post-pandemic era, utilizing the PESTE (Political, Economic, Social, Technological, Environmental) analysis framework to comprehensively identify and understand COVID-19's impact on spatial experience and design. The research process involved workshops and semi-structured interviews with spatial design experts. Results revealed that while transition design effectively promotes multi-stakeholder participation and dialogue, its effectiveness as a research method significantly depends on the facilitator's understanding and guidance capabilities. Ineffective facilitation may result in superficial discussions or topic deviation. Case Study B addressed social isolation among elderly residents in care facilities, proposing a comprehensive solution framework encompassing policy-making, environmental design, and service innovation. During this process, transition design as a research method facilitated the development of a "Future Social" tool for exploring future visions, demonstrating its capacity to generate innovative tools for in-depth issue exploration.
    The study's primary contributions include expanding transition design theory application, enriching social innovation design methodologies, deepening understanding of design-driven system change, and proposing new paradigms for elderly care service design. Additionally, the research provides fresh perspectives on post-pandemic spatial design, innovative solutions for addressing social isolation in care facilities, new tools for social innovation practitioners, systematic thinking frameworks for policymakers, and exemplars for interdisciplinary collaboration.

    摘要 I Abstract II 謝誌 III 目錄 V 表目錄 XV 圖目錄 XVII 第壹章 緒論 1 第一節 研究背景與動機 1 第二節 研究問題與研究目的 6 第三節 研究範圍與限制 7 第四節 論文結構 8 第貳章 文獻回顧 11 第一節 過渡設計 11 一、過渡設計的起源 11 二、核心概念與原則 12 (一)原則一多尺度思考 12 (二)原則二未來導向設計 12 (三)原則三跨學科協作 13 三、過渡設計的定義與特徵 13 四、過渡設計的理論基礎 14 (一)設計學理論 14 (二)社會學理論 16 (三)生態學與可持續科學理論 16 (四)複雜性科學理論 17 五、過渡設計的框架 18 (一)Gaziulusoy提出的情景模擬方法過渡設計框架 18 (二)Ceschin提出的社會嵌入可持續產品服務系統的過渡設計框架 21 (三)Irwin、Tonkinwise和Kossoff提出的過渡設計框架 23 (四)Vezzoli等提出的變革式可持續產品服務系統創新過渡模型 24 (五)Hyysalo提出用於過渡設計的中程路徑創建工具 27 六、過渡設計的現有典型案例分析 29 (一)案例選擇與分析方法 29 (二)過渡設計在城市規劃中的應用匹茲堡2050年願景項目 33 (三)過渡設計在教育領域中的應用卡內基梅隆大學過渡設計碩士課程 34 (四)過渡設計在公共政策的應用荷蘭能源轉型政策 35 (五)過渡設計在醫療健康領域的應用英國國民保健署(NHS)可持續發展單元 36 (六)過渡設計在環境可持續性領域的應用澳大利亞墨爾本可持續社區計劃 37 (七)跨案例比較分析 38 第二節 社會創新的發展脈絡 39 一、社會創新興起的背景 39 (一)社會問題的複雜化與傳統解決方案的侷限 40 (二)科技發展與社會結構轉型 40 (三)福利體系變遷與新型解決方案的需求 40 (四)經濟模式轉型與共享價值理念 41 (五)公民社會發展與跨界協作 41 (六)永續發展需求與創新路徑 41 二、社會創新的定義與範疇 41 三、現有社會創新常用方法與策略 43 四、社會創新所使用方法中的問題 46 (一)方法學上的問題 46 (二)理論層面的問題 47 (三)潛在的文化背景問題 48 五、社會創新的發展趨勢 48 第叁章 建構設計研究新方法的過渡設計思維框架 51 第一節 設計研究方法的變革趨勢 52 一、第一階段變革設計研究以設計方法和過程影響社會與經濟的作用 52 二、第二階段變革:設計研究與其他學科合作的經濟力量 52 三、第三階段變革將設計研究應用於創新和生產力發展 53 四、第四階段變革多種理論共同影響設計研究方向 53 五、第五階段變革運用設計理解未來 54 第二節 過渡設計理念 55 一、過渡設計思維框架 56 二、過渡設計的程序 56 (一)階段一重新審視現在和未來 56 (二)階段二設計干預 58 (三)階段三等待與觀察 59 三、對比過渡設計方法 60 第三節 過渡設計特質 62 一、可因應設計問題複雜性的過渡設計取徑 62 二、可因應設計研究質性化的過渡設計取徑 63 三、可因應設計議題未來化的過渡設計取徑 64 第四節 建立設計研究新方法的過渡設計思維框架 66 一、階段一發現問題與整理資料 66 (一) 蒐集網路資料 66 (二) PESTE歸類整理 68 (三) PESTE心智圖界定重要問題間關係 68 二、階段二繪製複雜問題演變 68 (一) 建立問題的時間軸 68 (二) 進行多層視角分析 69 三、階段三利益相關者的關係與關注 70 (一)列出利益相關者 70 (二)選三組利益相關者群體 71 (三)列出相關者對問題的期望與恐懼 71 (四)映射三組之親和或衝突關係 71 四、階段四描述未來願景 71 五、階段五回溯和評估現在 72 (一)回溯形成過渡路徑 72 (二)制定短期里程碑 72 六、階段六設計系統干預 73 第肆章 研究設計與規劃 75 第一節 個案研究(甲):過渡設計作為後疫情空間體驗增強策略規劃 75 一、研究準備階段 75 (一)文獻回顧範圍界定 75 (二)搜索策略與實施方法 76 (三)文獻管理與分析框架 77 (四)參與者招募準備 77 二、研究執行規劃 78 (一)第一階段:初步研究與分析 79 (二)第二階段:過渡設計 81 (三)第三階段:設計介入措施 83 第二節 個案研究(乙):過渡設計在養護機構改善高齡者社會隔離問題規劃 85 一、研究準備階段 85 (一)文獻回顧範圍界定 85 (二)搜索策略與實施方法 86 (三)文獻管理與分析框架 87 (四)參與者招募準備與研究場域選定 87 二、研究執行規劃 89 (一)第一階段:發現問題與整理資料 89 (二)第二階段:了解複雜問題背景 91 (三)第三階段:過渡設計 93 (四)第四階段:干預措施 102 第伍章 過渡設計在社會創新中的應用 105 第一節 個案研究(甲):過渡設計作為後疫情空間體驗增強的策略 105 一、後疫情時代的空間體驗需求 105 (一)交通可及性需求 105 (二)綠色和戶外空間需求 106 (三)醫療設施需求 106 (四)公共空間需求 107 二、研究框架 107 三、研究過程與方法 108 (一)第一階段初步研究與分析 108 (二)第二階段過渡設計 111 (三)第三階段干預措施 117 四、過渡設計於後疫情空間體驗改善評估 121 (一)優勢分析 121 (二)局限性討論 122 五、成果 123 (一)理論貢獻 123 (二)過渡設計的潛力 123 (三)對後續研究的建議 124 第二節 個案研究(乙):過渡設計在養護機構改善高齡者社會隔離問題的應用 125 一、案例背景 125 (一)社會隔離問題的重要性 125 (二)大連莊河市頤養服務中心作為研究場景 127 二、研究框架 132 三、研究過程與方法 133 (一)第一階段發現問題與整理資料 133 (二)第二階段了解複雜問題背景 140 (三)第三階段過渡設計 147 (四)第四階段干預措施 159 四、過渡設計於高齡照護空間社交改善之評估 166 (一)優勢分析 166 (二)局限性討論 167 第陸章 研究結果與討論 169 第一節 過渡設計方法在社會創新中的應用與比較 169 一、未來導向的設計思維 169 二、過渡設計步驟的靈活調整 170 三、系統改變槓桿點的識別 170 第二節 研究重要結果 171 一、過渡設計作為研究方法的理論基礎 171 二、過渡設計研究方法的操作框架 173 三、過渡設計在後疫情時代空間體驗研究中的應用結果 176 四、過渡設計在養護機構改善高齡者社會隔離問題研究中的應用結果 178 第三節 回顧研究目的與目標 180 第柒章 結論 183 第一節 研究綜合結論 183 第二節 研究的貢獻 185 一、理論貢獻 185 (一)未來願景建構理論的深化 185 (二)擴展過渡設計理論的應用範疇 185 (三)豐富社會創新的方法論 186 (四)深化對設計驅動系統變革的理解 186 (五)提出養老服務設計的新範式 186 二、實踐意義 186 (一)為後疫情時代的空間設計提供了新的視角 186 (二)為緩解養護機構高齡者社會隔離問題提供了創新解決方案 187 (三)為社會創新實踐者提供了新的工具和方法 187 (四)為政策制定者提供了系統性思考的框架 187 (五)為跨學科提供合作範例 187 第三節 未來研究方向 188 參考文獻 191 附錄 219

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