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研究生: 呂欣妮
Lu, Hsin-Ni
論文名稱: 組織學習與創新能力對企業經營績效影響
The Influence of Organizational Learning and Innovation Ability on Firm Business Performance
指導教授: 吳彥濬
Wu, Yen-Chun
口試委員: 謝焸君
Hsieh, Ying-Jiun
蔡坤穆
Tsai, Kun-Mu
吳彥濬
Wu, Yen-Chun
口試日期: 2023/02/01
學位類別: 碩士
Master
系所名稱: 高階經理人企業管理碩士在職專班(EMBA)
Executive Master of Business Administration
論文出版年: 2023
畢業學年度: 111
語文別: 中文
論文頁數: 55
中文關鍵詞: 組織學習單環學習雙環學習當責文化組織知識創新能力企業經營企業績效
英文關鍵詞: Organizational Learning, Single-Loop Learning, Double-Loop Learning, Accountability, Organizational Knowledge, Innovation Ability, Business Management, Business Performance
研究方法: 文獻分析法
DOI URL: http://doi.org/10.6345/NTNU202300442
論文種類: 學術論文
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  • 因應國際經濟局勢瞬息萬變無法預測,企業為追求永續經營,應從組織特質上進行變革,擬定企業策略加以因應。企業永續經營為基礎,本研究以提升企業經營績效為目標,找出企業在組織學習與創新能力對於企業經營績效之影響。本研究秉持溯本求源的精神,採用文獻分析法為主軸,為了將理論與實際情況比對,各別論點皆列舉實際案列輔佐說明,再採用個案研究法以實際個案綜合論述,來支持文獻分析法所歸納整理,其結果發現藉由組織學習所營造出的組織特質,為企業資源的根本,帶領企業邁進,提升績效的動力;而創新能力實為企業經營策略核心之重,影響企業經營績效的重要因素,企業惟有持續不斷的進行組織學習,方能從容面對危機,運籌帷幄;惟有無懼未知,高度包容創新提案,提高產品及服務附加價值、且符合市場需求,創造企業競爭優勢,方可以卓越的經營績效,維持企業歷久彌新。

    The international economic environment is rapidly changing and unpredictable. The firms common goal is sustainable operation. In response to reach this goal, the firms should make necessary changes in organizational foundation philosophy and initiate corporate strategies as corresponding plans. The goal is to find out the influence of the organizational learning and innovation ability of firms on the business performance because the firms pursuing the outstanding business performance. This study adheres to the spirit of tracing back to the theoretical background. The main research method I adopt is literature analysis. In order to verify the theory and the actual practice are matching with each other, I list actual case as the example for each stated lemma for better explanation. Further, combining two topics into one actual practice by using case study method is for better comprehensively discussion. The actual practice example can verify that the organizational learning and innovation ability influence indeed the key of influence of business performance. Summarized by using the literature analysis method, the organizational learning create the organizational foundation philosophy, the organizational learning brings the force to lead the firm performance improvement. The innovation ability is the core of the firm's business strategy and is key important factor affecting the business performance.
    Only continuous organizational learning can help the firms face the unexpected crisis calmly and easily. Only when leaders have no fears of the unknown, highly tolerate of innovative proposals, innovation ability can bring more value added and market preferable products and services. These two critical factors can create firm competitive advantages; bring operation excellent performance to reach the firm goal, which is sustainable operation.

    第一章 緒論 1 第一節 研究背景 1 第二節 研究動機 3 第三節 研究目的 6 第二章 文獻探討 7 第一節 組織學習 7 第二節 創新能力 12 第三節 企業經營績效 21 第三章 研究方法 25 第一節 研究架構 25 第二節 研究流程 25 第三節 研究方式 26 第四章 研究結果 30 第一節 研究結果 30 第二節 個案分析 36 第五章 結論與建議 46 第一節 結論 46 第二節 建議 48 參考文獻 50

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