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研究生：	廖慧萍 Hui-Ping Liao
論文名稱：	Factors Related to Managerial Competence - A Study Based on Managerial Assessment of Proficiency (MAP)
指導教授：	張媁雯 Chang, Wei-Wen
學位類別：	碩士 Master
系所名稱：	國際人力資源發展研究所 Graduate Institute of International Human Resource Developmemt
論文出版年：	2009
畢業學年度：	97
語文別：	英文
論文頁數：	89
中文關鍵詞：	管理才能、管理才能評鑑工具、驗證性因素分析
英文關鍵詞：	Managerial Competence, Managerial Assessment of Proficiency (MAP), Confirmatory Factor Analysis (CFA)
論文種類：	學術論文
相關次數：	點閱：219 下載：0
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In this competitive and variable business environment, managers have to build up some critical abilities to establish their own competitive advantages. Since numerous perspectives take managerial competence as a critical factor in organizational development, it becomes an important issue to assess and train the abilities. Managerial Assessment of Proficiency (MAP), one of the most prominent competence assessment tools, is used by over 100 thousand people in the world. The high rate of implementation in the business environment is the motivation to take the method as research model.
Accordingly, this research served for several purposes. First was to understand measures for managerial competence in the literature. Second was to examine the reliability and validity of MAP. Thirdly, some demographic and contextual factors may relate to managerial competence. Based on the database of MAP, the researcher identified the relationship of these variables.
This study utilized the quantitative method to investigate the above questions. To realize the reliability, this research analyzed Cronbach’s alpha of MAP which was equal to .733. Confirmatory Factor Analysis (CFA) was for examining the validity of MAP. Because the result showed some items of the t values of administrative and cognitive ability were smaller than 1.96, this study merely adopted communication and supervisory ability to examine the relationship between managerial competence, demographic and contextual factors. The outcome indicated only gender and educational level had significantly relationship. Finally, conclusions and recommendations were provided based on research findings.

TABLE OF CONTENTS
ABSTRACT    I
TABLE OF CONTENTS    III
LIST OF FIGURES    V
LIST OF TABLES    VI
CHAPTER I. INTRODUCTION    1
Background of the Study    1
Purposes of the Study    3
Questions of the Study    3
Significance of the Study    4
Definition of Terms    5
CHAPTER II. LITERATURE REVIEW    7
Managerial Competence    7
Measures for Managerial Competence    18
Influences on Managerial Competencies    27
CHAPTER III. METHODOLOGY    31
Research Methods    31
Research Procedure    31
Instrument    32
Research Participants    36
Research Framework    36
Hypotheses    38
Data Collection and Analysis    40
CHAPTER IV. FINDINGS AND DISCUSSIONS    45
Demographic and Descriptive Statistics    45
Reliability of the Managerial Assessment of Proficiency (MAP)    52
Validity of the Managerial Assessment of Proficiency (MAP)    53
Hierarchical Regression Analysis of Communication and Supervisory Abilities among Demographic and Contextual Factors    63
Discussions    66
CHAPTER V. CONCLUSIONS AND RECOMMENDATIONS    69
Conclusions    69
Recommendations    72
Recommendations for Further Research    73
Limitations of the Study    74
REFERENCES    75
APPENDIX    83

LIST OF TABLES
Table 2.1 Definitions of Managerial Competence    9
Table 2.2 32 Managerial Competencies of MCA    20
Table 2.3 Competency Studies of MAP    22
Table 3.1 Correlations Obtained During Field Tests of MAP    33
Table 3.2 Variables Coding System    41
Table 4.1 The Profile of the Respondents (N=327)    47
Table 4.2 Scale Score Means and Standard Deviations of the Sample    48
Table 4.3 Scale Score Means and Standard Deviations by Gender    49
Table 4.4 Scale Score Means and Standard Deviations by Education    49
Table 4.5 Scale Score Means and Standard Deviations by Managerial Positions    50
Table 4.6 Scale Score Means and Standard Deviations by Self-Efficacy    50
Table 4.7 Scale Score Means and Standard Deviations by Learning Opportunity    51
Table 4.8 Internal Consistency of the Scales of MAP    52
Table 4.9 Standard of Cronbach’s α    52
Table 4.10 Fit Indices for the First –Order CFA Model    55
Table 4.11 Completely Standardized Loadings, Standard Errors, and t Values    56
Table 4.12 Discrimination Validity    58
Table 4.13 Fit Indices for the Model    60
Table 4.14 Completely Standardized Loadings, Standard Errors, and t Values of 12 Indicators     61
Table 4.15 Completely Standardized Loadings, Standard Errors, and t Values of the Four Factors     61
Table 4.16 Hierarchical Regression Analysis for Communication Ability    64
Table 4.17 Hierarchical Regression Analysis for Supervisory Ability    65
Table 4.18 Summary of Research Hypotheses    67


LIST OF FIGURES
Figure 2.1 Iceberg Model    11
Figure 2.2 Four Clusters of Managerial Competencies    13
Figure 2.3 Four Clusters of Managerial Competencies    17
Figure 2.4 Matrix of DISC    21
Figure 2.5 The 12 Competencies    23
Figure 2.6 Sample of Individual MAP Profile of Results    25
Figure 3.1 Research Procedure    32
Figure 3.2 Stage I of the Study    37
Figure 3.3 Stage II of the Study    38
Figure 4.1. The First-Order CFA Model    54
Figure 4.2. The Completely Standardized Solutions of Factor Loadings, Factor Correlations, and Residuals (the First-Order CFA Model)    57
Figure 4.3 the Second-Order CFA Model    59
Figure 4.4 The Completely Standardized Solutions of Factor Loadings, Factor Correlations, and Residuals (the Second-Order CFA Model)    62
                                

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