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研究生: Alhaji Jabbi
論文名稱: The Alignment of Strategy and Performance: A Study on the Current
指導教授: 賴志樫
Lai, Chin-Chien
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2013
畢業學年度: 101
語文別: 英文
論文頁數: 116
中文關鍵詞: alignmentperformancestrategypublic health
論文種類: 學術論文
相關次數: 點閱:127下載:7
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  • With the increasing demands on health professionals as a result of the changing trends in health and health needs of populations, managing the performance of the available professionals is a necessity. Availability of highly trained public health professionals at the right place and time will not translate into meaningful public health outcomes if their performance is not managed. An important aspect of performance management is the alignment of organizational strategy to performance. The Health Policy (2011-2015) of the MOHSW outlined numerous strategies of public health concern which require the concerted efforts of all actors for their implementation. This research investigated the alignment of the public health strategies of the Ministry of Health and Social Welfare to the job of public health officers in The Gambia by examining the current system of managing their performance. A qualitative approach was used to collect data from public health officers and their supervisors from three of the six health regions of the Gambia. Relevant documents of the Ministry were also reviewed to gain more understanding of the performance management system. The results indicate that the performance of public health officers was not aligned to the strategy of MOHSW due to performance being largely based on knowledge gained from training or from experience through practice. Similarly, the manner their performance was managed was not ideal due to it not being based on defined standards and for the lack of the necessary tools required for an ideal system.

    ABSTRACT .................................................................................................................. I TABLE OF CONTENTS .......................................................................................... III LIST OF TABLES ....................................................................................................... V LIST OF FIGURES ................................................................................................. VII CHAPTER I INTRODUCTION ............................................................................. 1 Background of the Study ....................................................................................................... 1 Significance of the Study ...................................................................................................... 2 Purpose of the Study ............................................................................................................. 3 Research Questions ............................................................................................................... 4 Delimitations ......................................................................................................................... 4 Definition of Terms ............................................................................................................... 4 CHAPTER II LITERATURE REVIEW ................................................................ 7 Information about The Gambia ............................................................................................. 7 Performance Management .................................................................................................. 10 The Concept of Alignment .................................................................................................. 14 Performance Management in Public Institutions ................................................................ 16 CHAPTER III RESEARCH METHODS ............................................................. 25 Research Framework ........................................................................................................... 25 Research Approach ............................................................................................................. 27 Data Collection Techniques and Tools ................................................................................ 27 Sampling Process ................................................................................................................ 31 Participants of the Study ..................................................................................................... 32 Research Procedure ............................................................................................................. 33 Data Analysis ...................................................................................................................... 35 Quality of the Research ....................................................................................................... 38 Consent and Ethical Approval ............................................................................................. 39 CHAPTER IV FINDINGS AND DISCUSSIONS ................................................ 41 Alignment of Strategy and Performance ............................................................................. 41 Support for Performance ..................................................................................................... 59 The Current System of Managing the Performance of PHOs ............................................. 61 Discussions......................................................................................................................... 70 CHAPTER V CONCLUSIONS AND SUGGESTIONS ...................................... 75 Conclusions ......................................................................................................................... 75 Suggestions ......................................................................................................................... 78 Limitations .......................................................................................................................... 82 REFERENCES ........................................................................................................... 83 APPENDIX A: DATA COLLECTION TOOLS ................................................... 89 APPENDIX B: LETTERS ..................................................................................... 99 APPENDIX C: STRATEGY OF MOHSW......................................................... 101 APPENDIX D: CODING PROCESS .................................................................. 105

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