本研究旨在探討諮商員自評的諮商效能、當事人對諮商員效能的知覺、當事人諮商自我效能與當事人諮商滿意度間的關係。
本研究採調查研究法，邀請目前在台北、桃園及新竹三縣市中大專院校學生輔導中心（或諮商輔導組）、社會輔導機構中從事輔導工作的諮商員13位及與其晤談的當事人15位，共計15對為研究對象，以「諮商員評量表－簡式」、「諮商自我評估量表」及「晤談反應量表」為研究工具，分別於不同次晤談結束後施測，蒐集所得資料分別以t考驗、皮爾遜積差相關及逐步迴歸分析方法統計分析。
研究結果顯示：
一、諮商員在第一次晤談結束後，自評的諮商員效能在七點量表上的評定平均高於六點，而每次晤談結束後，諮商員自評的諮商員效能會有所變動，但就第一次晤談結束後與最後一次晤談結束後兩個時間點上諮商員自評的諮商員效能比較起來，卻是沒有顯著差異的。
二、當事人在第一次晤談結束後，對諮商員效能的知覺在七點量表上的評定平均高於六點，而每次晤談結束後，當事人對諮商員效能的知覺會有所變動，但就第一次晤談結束後與最後一次晤談結束後兩個時間點上當事人對諮商員效能的知覺作比較，卻是沒有顯著差異的。
三、諮商員自評的諮商員效能與當事人對諮商員效能知覺並無顯著相關存在。
四、當事人經過諮商後，其諮商自我效能整體上是顯著提高的，但各因素則無一項達到顯著水準。
五、在第一次晤談結束後或最後一次晤談結束後，諮商員自評的諮商員效能與當事人諮商自我效能皆無顯著相關存在。
六、在第一次晤談結束後或最後一次晤談結束後，當事人對諮商員效能的知覺與當事人諮商自我效能皆顯著相關存在。
七、「最後一次晤談結束後諮商員自評的諮商員效能」、「第一次晤談結束後當事人諮商自我效能」、及「最後一次晤談結束後當事人諮商自我效能」與「當事人的諮商滿意度」有顯著相關，而「最後一次晤談結束後當事人諮商自我效能」、「最後一次晤談結束後諮商員自評的諮商員效能」、和「第一次晤談結束後諮商員自評的諮商員效能」三變項可以有意義的解釋「當事人諮商滿意度」總變異量的91.56%。若就「第一次晤談結束後」及「最後一次晤談結束後」兩個時間點而言，「最後一次晤談結束後」所測得的三個變項較「第一次晤談結束後」所測得的三個變項能有效預測「當事人諮商滿意度」；而不論時間點，三個變項比較起來，「當事人諮商自我效能」為最有力的預測變項，其次依序為「諮商員自評的諮商員效能」、「當事人對諮商員效能的知覺」。
最後，本研究針對以上結果加以討論，並提出建議。

The purpose of this study is to explore the counselor's self-evaluated effectiveness, the client's perception of the counselor's counseling effectiveness, and the relationship between the client's perceived self-efficacy for counseling and the client's satisfaction of counseling.
Adopting survey research method, this study invited 13 experienced counselors and 15 their clients as participants. Both counselors and clients completed scales at the end of every session. Three scales were used in the study including'Counselor Rating Form-Short","Conuseling Self-Efficacy Scales",and "Counseling Response Scale". The collected data were analyzed using 3 statistics methods: t-test, Person's product-moment correlation, and Stepwise regression.
The result of this study showed that:
1.The counselor's self-evaluated effectiveness was fairly high(higher than six on a seven-point bipolar scale) after the first session, and was different among each session. However, no significant difference was found compared the first session with the last session.
2.The client's perception of the counselor's effectiveness was fairly high(higher than six on a seven-point bipolar scale) after the first session, and is different among each session. However, no significant difference was found compared the first session with the last session.
3.No significant positive correlation was found between the counselor's self-evaluated effectiveness and the client's perception of the counselor's effectiveness.
4.After counseling, the client's perceived self-efficacy for counseling was significant higher, but none of the factors reached the significant level.
5.No significant positive correlation was found between the counselor's self-evaluated effectiveness and the client's perceived self-efficacy for counseling either after the first session or after the last session.
6.No significant positive correlation was found between the client's perception of the counselor's effectiveness and the client's perceived self-efficacy for counseling either after the first session or after the last session.
7.A significant positive correlational relationship was found between the counselor's self-evaluated effectiveness after the last session and the client's perceived self-efficacy for counseling after the first session, the client's prerceived self-efficacy for counseling after the last session and the client's satisfaction of counseling. The client's perceived self-efficacy for counseling after the first session, the counselor's self-evaluated effectiveness after the last session, and the counselor's self-evaluated effectiveness after the first session accounted for 91.56% of the variance on the client's satisfaction of counseling. Considering the time-client's, 3 variables derived after the last session predicted " the cient's satisfaction of counseling" more than the ones derived after the first session. As for 3 the variables, "the client's perceived self-efficacy for counseling" was the best predictor, and the next came" the counselor's self-evaluated effectiveness", "the client's perception of the counselor's effectiveness".
At the end of this paper, results were discussed, suggestions of the study, and recommendations about further research in this field were offered.