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Author: 哈希蘿娃安娜
Anna Khakhirova
Thesis Title:
Cross-Cultural Communication between Russian and Taiwanese in the Medical Training Center in Taiwan
Advisor: 賴志樫
Lai, Chin-Chien
Degree: 碩士
Master
Department: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
Thesis Publication Year: 2010
Academic Year: 98
Language: 英文
Number of pages: 110
Keywords (in Chinese):
Keywords (in English): cross-cultural, communication, Russian expatriates, Taiwanese employees, medical workplace
Thesis Type: Academic thesis/ dissertation
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  • This study examined the communication experiences of Russian expatriates in Taiwan. The researcher focused on the importance of cross-cultural communication in the medical workplace. This study provided some new insights into the bases and consequences of cross-cultural communication between Russian expatriates and Taiwanese employees. The purpose of the present study was to examine the cross-cultural communication experience between Russian expatriates and Taiwanese employees in Taiwan. Kim’s (2001, 2005) integrative communication theory of cross-cultural adaptation provided the basis for offering an explanation of the linkage the communication competence. The analysis used portions of verbal transcripts obtained through 12 in-depth personal interviews between May 2009 and April 2010. The research revealed that positive and genuine relationships/friendships between Russian expatriates and host nationals (i.e., Taiwanese) contribute to their positive and rewarding life experience overseas.

    TABLE OF CONTENTS ABSTRACT……………………………………………………………………..…..I TABLE OF CONTENTS………………………………………………………….…II LIST OF FIGURES...…………………………………………………….................IV LIST OF TABLES…………………………………………………………………...V CHAPTER I. INTRODUCTION……………………………………………………1 Background of the Study………………………………………………………....1 Statement of the Research Problem ……………………………....................4 Significance of the Research…………………………………………………......4 Research Purposes……………………………………………………………......5 Research Questions…………………………………………………………...….6 Delimitations and Limitations………………………………………………...….6 Definition of Terms…………………………………………………………...….7 CHAPTER II. LITERATURE REVIEW………………...........………………........9 Main Issues of Cross-cultural Communication…...……………………….............9 Kim’s Integrative Communication Theory of Cross-cultural Adaptation……......16 Cross-cultural Communication Issues in the Medical Workplace…………..……18 Main Issues of Cross-cultural Communication of Expatriates and Host Country Employees………………………………………..………………………...22 Summary………………………………………………………………….………36 CHAPTER III. METHODOLOGY………..... …………………...…………........38 Research Framework……………………………………………………..………38 Research Method……………………………………………………....................41 Research Procedure…………………………………………………………........44 Research Participants……………………………………………………….........47 Research Instrument………………………………………………………...........51 Data Collection and Analysis……………………………………………….........52 CHAPTER IV. FINDINGS AND DISCUSSIONS………………………………..54 Introduction to the Target of the Study…………….………………….................54 A 60-Day-Observation of Russian Expatriates and Taiwanese Employees in Medical Training Center………………………………..…........................57 The Differences of Affecting the Communication in Medical Training Center between Russian and Taiwanese National Cultures....................................59 The Similarities of Affecting the Communication in Medical Training Center between Russian and Taiwanese National Cultures…................................61 The Difficulties of Cross-Cultural Communication between Russian Expatriates and Taiwanese Employees...……………..……..........................................64 Host Interpersonal Communication Issues………………..………..…................69 The Suggestions of Russian Expatriates for Those Who Will Come to Work in Taiwan R.O.C. in the Future…………..…...………………........75 Summary…………...………………………………………………..................76 CHAPTER V. CONCLUSIONS AND SUGGESTIONS…………………......81 Conclusions ……………………………………………………………........81 Suggestions …………………………………………………………............83 REFERECES……………………………………………….……..…..……………...88 APPENDIX A. LETTER OF CONSENT AND INTERVIEW QUESTIONS.......100 APENDIX B. THE PROCEDURES OF CODING DATA………........................103 LIST OF FIGURES Figure 3.1. Research Framework………………………...………………………..40 Figure 3.2. The Research Procedure………………………………………………45 LIST OF TABLES Table 2.1. Definitions of Culture………………………………………………….11 Table 2.2. Hofstede’s Cultural Dimensions by Nation ……………………….......15 Table 2.3. Hofstede’s Cultural Values by Nation ………………………………...24 Table 2.4. Hofstede’s Cultural Values by Nation ………..….................................31 Table 2.5. Summary of the Studies of Cross-cultural Communication…………...37 Table 3.1. Research Participants. Characteristics of 6 Russian Expatriates in Taiwan………………………………….………………………………..49 Table 3.2. Research Participants. Characteristics of 6 Taiwanese Employees...…50 Table 4.1. The Differences between Taiwanese and Russian National Cultures in the Medical Workplaces………………………………………………...61 Table 4.2. The Difficulties or Problems of Cross-cultural Communication between Russian Expatriates and Taiwanese Employees……………................................62

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