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Author: Pamela N Simelane
Pamela N Simelane
Thesis Title: The Influence of Organizational Justice on Job Performance with Mediating Effect of Organizational Identity in Public Sector of the Kingdom of Eswatini
The Influence of Organizational Justice on Job Performance with Mediating Effect of Organizational Identity in Public Sector of the Kingdom of Eswatini
Advisor: 盧承杰
Lu, Cheng-Chieh
Degree: 碩士
Master
Department: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
Thesis Publication Year: 2020
Academic Year: 108
Language: 英文
Number of pages: 53
DOI URL: http://doi.org/10.6345/NTNU202001027
Thesis Type: Academic thesis/ dissertation
Reference times: Clicks: 130Downloads: 9
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  • Organizational justice is considered one of the most significant features that may contribute to the success of an organization. This study seeks to analyze the influence of organizational justice on employee job performance and to explore the mediating role of organizational identity on the relationship between organizational justice and employee job performance in the public sector of the Kingdom of Eswatini. The approach of this study is of a quantitative research and use survey approach to collect data. Sample of this study are civil servants of the Kingdom of Eswatini and convenience sampling approach was adopted. Data collected from two hundred and two (202) officers of His Majesty’s Correctional Service was used in order to analyze the influence organizational justice on job performance in the public sector. The collected data was analyzed using the Statistical Package for Social Sciences (SPSS) The findings showed that organizational justices has a positive significant impact on job performance and organizational identity is a significant mediator between organizational justice and job performance.

    TABLE OF CONTENTS ABSTRACT I TABLE OF CONTENTS II LIST OF TABLES IV LIST OF FIGURES V CHAPTER I INTRODUCTION 1 Background of the Study 1 Problem Statement 3 Purposes of the Study 4 Question of the Study 4 Significance of the Study 4 Delimitations 5 Definition of Key Terms 5 CHAPTER II LITERATURE REVIEW 7 Organizational Justice 7 Job Performance 9 Organizational Justice (Procedural and Interactional) and Job Performance 9 Organizational Identity 11 Organizational Justice and Organizational Identity 11 Organizational Identity and Job Performance 12 The Mediating Role of Organizational Identity 13 CHAPTER III RESEARCH METHODOLOGY 15 Research Framework 15 Research Procedure 16 Population, Sampling Procedure and Data Collection 18 Measurement 18 Pilot Test 22 Data Analysis 22 CHAPTER IV FINDINGS AND DISCUSSIONS 25 Descriptive Statistics 25 Pearson Correlation Analysis 26 Confirmatory Factor Analysis (CFA) 27 Hierarchical Regression Analysis 28 Summary and Discussion 31 CHAPTER V CONCLUSION AND RECOMMENDATIONS 35 Conclusions 35 Implications 35 Limitations 37 Recommendations 37 REFERENCES 39 APPENDIX A QUESTIONNAIRE 47 APPENDIX B ORGANIZATIONAL STRUCTURE 53

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